• Cross train across multiple departments to understand processes and gaps
• Provide exceptional customer service skills with an ability to influence positive outcomes with customers who may have concerns
• Support the selling of the company's services and products, as needed
• Support the operations, systems, and compliance departments in day-to-day activities and projects as needed
• Provide updates to the Senior Operations Project manager and other relevant stakeholders on project status and milestones
• Foster and maintain strong working relationships with internal and external stakeholders, ensuring effective communication and collaboration
• Work closely with the Senior Operations Project Manager to execute on project plans and timelines to achieve project goals
• Assist with the preparation of necessary materials for project meetings, including presentation slides, reports, and handouts
• Gather, synthesize, and organize data

• High school diploma or equivalent.
• Organized with attention to detail
• Customer service experience
• Sales experience is a plus
• Requires strong teamwork and interpersonal skills and ability to communicate with all management levels
• Proficient in using data entry software and Microsoft Office applications (Excel, Word).
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Comfortable handling sensitive and confidential information.
• Familiarity with basic office equipment and technology.

• Must remain in stationary position for long periods of time at desk or computer.
• Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.

• Hybrid environment

• 401k
• Medical, Vision & Dental Insurance
• PTO, Sick Time, Floating Holidays

ABOUT CARE AND HELP HOME CARE, LLC CARE AND HELP HOME CARE, LLC (“Company”) provides non-skilled services to individuals in their homes or other independent living environments. These services include (but are not limited to) assistance with self-administration of medications, personal care such as assistance with personal hygiene, dressing, and feeding, homemaking such as assistance with household tasks housekeeping, shopping, meal planning and preparation, and transportation, companionship, respite care such as assistance and support provided to the family; and other non-skilled services. We conduct criminal background checks when required on all staff. We also conduct physicals and tuberculosis screenings for all direct care workers and office staff with direct consumer contact upon hiring and on a yearly basis. The direct care workers of the Company are required to complete a minimum of forty (40) hours of experience or practical training and a competency evaluation, or a state certification program. This training includes information regarding personal hygiene, safe transfer techniques, infection control, and basic nutrition. All direct care workers of our company also receive supervised practical training before having direct contact with a consumer or verification of prior experience.

CARE AND HELP HOME CARE, LLC (“Company”) does not discriminate on the basis of race, color, national origin, ancestry, religious creed, non-job related handicap or disability, sex (which includes: sex assigned at birth, sexual orientation, gender identity, gender expression, gender transition, or transgender identity), age, use of a guide or support animal because of: blindness, deafness, or physical handicap, or any other characteristic protected by law (each, a “Protected Characteristic”). Further, the Company complies with the provisions of the Federal Civil Rights Act of 1964, the Pennsylvania Human Relations Act and all other applicable laws related to discrimination and fair employment practices. Accordingly, no person shall, on the grounds of any Protected Characteristic, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any care service provided by our agency.

DISCLAIMERS The company, in considering your application for employment, may verify the information set forth on this application and obtain additional information related to your background. We offer reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability, you may request an accommodation at any time.