Overview

Responsible for the administration and analysis of assigned employee benefit programs while providing direction and training to employees on benefit options and selections. Maintains active relationships with ancillary and wellness providers, processes multiple supplier invoices and reconciliations, enrollment activities, eligibility tracking, and timely submission of transactional items based on defined timelines. Benefit programs include, but are not limited to - disability plans, retirement plans, unemployment claims, flexible spending accounts (FSAs), Medicare eligibility, company-paid and voluntary benefits (life, disability, student loan repayments, supplemental benefits, etc.); profit sharing and safe harbor 401(k) plan administration and reporting; Consolidated Omnibus Budget Reconciliation Act (COBRA) and Family Medical Leave Act (FMLA) entitlements.

Responsibilities

• Conducts analysis and usage evaluations of benefit programs.• Responds to employee inquiries regarding benefit options, benefit entitlements, plan design, co-payments, deductibles, and dependent coverages.• Tracks benefit eligibility dates and notifies employees of entitlement eligibility.• Conducts benefit orientation meetings with individuals and groups as needed to introduce plan modifications and regulatory changes affecting participants.• Reconciles health and dental claims issues on behalf of employees as appropriate and/or directs the employee through use of the customer service number or the on-line consumer driven health portal.• Maintains a current working knowledge of benefit legislation, industry standards and best practices. Stays informed on most recent changes in healthcare reform and modifies processes and plan designs to ensure compliance.• Prepares, administers and maintains records, files and reporting information for various programs in accordance with benefit plan processes, procedures and regulatory requirements.• Provides guidance and assistance to employees relative to the policies, practices, and procedures affecting their benefit eligibility and entitlements.• Maintains and updates the employee Benefits Summaries and information for a variety of benefit plans (medical, dental, ancillary, flexible spending, PTO, retirement plans, etc.).• Maintains and updates the employee benefit website to ensure that changes are communicated timely; and Employee Retirement Income Security Act (ERISA) notices are posted in accordance with published specifications. May be required to send company-wide communication notices via e-mail or through the employee portal.• Performs as liaison between employment benefit vendors and employees to ensure adherence to plan provisions and to resolve issues or to reconcile claims.• Administers, maintains and coordinates on-line insurance plans, eligibility and premium payments transmissions; interacting with IT designates, vendors and employees.• Performs various reporting activities and report analysis - recommends a plan of action based on findings.• Responds to unemployment claims and assists in protest hearings for ineligible claimants.• Develops and maintains the Benefits Administrators Procedural Manual and all standard operating procedures (SOPs) for assigned and specific benefit programs.• Reviews, determines eligibility and conducts employee enrollment meetings for profit share and 401(k), health, dental, and other ancillary benefits.• Exercises decision-making and analysis of various conditions and circumstances affecting eligibility, continuation of benefits, and tracking of leave and premium payments for employees meeting FMLA eligibility requirements.• Manages the on-boarding and exit process requirements for enrolling and inactivating employees from the benefits database. • Ensures timely action of benefit transactions to limit liability, risk, and financial obligations of the company. This includes collection of late payments, employee premium deficiencies, etc.• Performs qualify control of invoice billings against HRIS information data.

Qualifications

• A minimum 1-3 years recent experience performing benefits administration.
• Strong customer service, analytical, and reconciliation skills.
• Highly organized with strong and thorough written and verbal communication skills.
• Timely response skills needed to respond to employees, employee inquiries, claims, billing, and entitlement issues.
• Proficient with on-line benefit databases, use of Excel spreadsheets required.
• Ability to query data and structure data in easy-to-use reports and charts.
• Proficient using Microsoft Office suite.
• Demonstrated ability working independently and as part of an established team.
• Certified Benefits Administrator or PHR preferred.

About

As the largest independent mover in North America, JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world….and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities.

JK Moving is proud to be named as one of the Best Places to Work for 2023, an award that is particularly meaningful because winners are selected based on employee survey feedback. During 2018, the company established the JK Community Farm, a charitable effort designed to alleviate hunger by growing and harvesting crops and livestock and donating them to Loudoun Hunger Relief. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee’s professional and personal growth. This level of commitment sets JK apart from other companies – why not consider joining JK Moving Services today!

JK Benefits:

• In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
• World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
• Recruitment and customer referral bonuses
• Company-paid life insurance and accidental death benefits
• Voluntary protection programs for employees and their families
• Service recognition programs
• Safety & performance bonuses
• Tuition reimbursement and student loan repayment assistance
• Discounted membership @ Gold’s Gyms (corporate locations) nationwide
• Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
• Medical and Dependent Care Flexible Spending Accounts (FSAs)
• Health Savings Account (HSA) with employer matching contribution 

Equal Opportunity/Affirmative Action Employer