PROFILE. This role focuses on delivering consulting and implementation services to satisfy the growing demand amongst our customers for professional-level data management. Some of the tools TriMech deploys and configures are SOLIDWORKS PDM (Professional and Standard), SOLIDWORKS Manage, One Part, and the 3D Experience. We utilize our expertise in these tools to help customers achieve increased document control, streamline internal and external pr...
DUTIES AND RESPONSIBILITIES. Assist clients in applying and troubleshooting SOLIDWORKS CAM and Mastercam tools in their design/development, analysis, and manufacturing tasks. Ensure customers are successfully engaged and utilizing SOLIDWORKS CAM and Mastercam, and related products, through telephone, web, email, and onsite communication. Exercise of problem-solving skills and processes to assist our clients. Determining and setting priority level...
DUTIES AND RESPONSIBILITIES. Some or all of the following duties will be performed, depending on the type and size of project and client. Initiate projects with clients and internal teams (email, internal planning calls, client kick-off calls, etc.). Act as the primary point of contact for the client throughout the project lifecycle. Present templated project plans and standard processes effectively to clients and internal teams. Coordinate meeti...
DUTIES AND RESPONSIBILITIES. 50% direct sales to existing customers in an assigned territory and 50% net new business. Initiate sales activities to inspire, educate and develop account relationships for SOLIDWORKS suite of products and TriMech’s solutions. Identify, evaluate, and respond to key business issues of the account and develop, present and demonstrate SOLIDWORKS and TriMech’s capabilities to the potential customer. Introduce and integra...
DUTIES AND RESPONSIBILITIES. Initiate sales activities to inspire, educate and develop client relationships for Hardware/ Additive Manufacturing suite of products and TriMech’s Solutions for both new and existing clients. Collaborate with Client Executives and ensure we grow following the current Go To Market Strategy. Initiate and follow up on Inbound Sales Leads. Prospect in respective territories through cold calling. Respond to and follow up ...
DUTIES AND RESPONSIBILITIES. Retrieve, create deposits, create payment batches and post check payments, from the mail, to client accounts. Export ACH and Wire payments from the bank, create payment batches and post to client accounts. Researches and investigates client account issues, and monitors accounts as appropriate. Reconciles and sends out statements of account to clients and ensuring that all the information appearing on them is accurate ...
Duties & Job Responsibilities. Technical Support. o Process technical support cases, 50% KPM relative to CSAs. o Cleaning and dispatching cases, as needed. o Manage case distribution for direct reports. o Assist with case escalations involving direct reports. Team Leadership. o Lead by example (phone activity, case volume, KPMs, certifications, etc.). o Conduct bi-weekly KPM Review meetings w/ direct reports. o Review active cases and identify an...
DUTIES AND RESPONSIBILITIES. Manage the growth of our recurring software business through client engagement, staff development, process improvement and automation where appropriate. Manage a team of professionals through engagement, weekly calls, regular performance evaluations, and monitoring their goals, and providing support and guidance when necessary. Monitor and report progress on renewal rates and revenue in order to adjust priorities, str...
Job Category. . Professional Services. Requisition Number. . INFRA001152. Apply now. Posting Details. Posted: January 31, 2024. Full-Time. Locations. Showing 1 location. Bloomfield Hills, MI 48302, USA. 14 more locations. Job Details. Description. DUTIES AND RESPONSIBILITIES. Support the Installation of. 3D. EXPERIENCE On-Premises environments, globally. Work with the Solution Architect to bring technical architecture expertise and recommendation...
DUTIES AND RESPONSIBILITIES. Coordinate daily benefits processing for our full-time employees and contractors for our Staff Augmentation division including: Benefits enrollments for U.S-based employees and contractors, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing. Conduct onboarding new hires by explaining the company’s benefit programs. Revie...
Job Category. . Applications Solutions. Requisition Number. . PROCE001122. Apply now. Posting Details. Posted: October 24, 2023. Full-Time. Locations. Showing 1 location. Charlotte, NC 28262, USA. Job Details. Description. DUTIES AND RESPONSIBILITIES. Engage with our design, engineering, and manufacturing clients, providing them both remote and in-person technical assistance and advice. Instruct regular classes on our software solutions such as S...
Job Category. . Client Success. Requisition Number. . CLIEN001108. Apply now. Posting Details. Posted: September 25, 2023. Full-Time. Locations. Showing 1 location. Glen Allen, VA 23060, USA. 5 more. Job Details. Description. DUTIES AND RESPONSIBILITIES. Assist clients in applying and troubleshooting SOLIDWORKS Data Management tools in their design/development, analysis, and manufacturing tasks. Ensure customers are successfully engaged and utili...
