Job Description
APPLICATIONS SHOULD BE COMPLETED ONLINE THROUGH CAPPS RECRUIT AT:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00041403
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS:
Applicants may submit applications through Work In Texas (WIT), however, applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en)
Your job application must be complete and thorough including responding to all the supplemental questions. Your application must contain complete job histories, which includes job titles, dates of employment, name of employer and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
NOTES TO THE APPLICANT:
TMD State Employees support the Texas Military Department by delivering critical services that enable the agency to meet its strategic goals.Your work will contribute to the support we offer our Texas National Guard members, thereby multiplying their capability to serve at home and abroad as missions dictate.The Texas Military Department provides a benefits package that includes, but is not limited to:

• Health insurance benefits (employee premiums are covered at 100%, family premiums at 50%)
• Optional Vision, Dental, Life, and Disability insurance at competitive rates
• Generous paid vacation, sick leave, and State and Federal holidays
• Defined benefit retirement structure known as a cash balance benefit, with a state match equal to 150% of the account balance at retirement and guaranteed earnings of at least 4% annually
• Additional voluntary retirement savings programs (Texa$aver 401(k) and 457 programs)
• Flexible spending account options for medical and childcare expenses
• Potential for modified work schedules including flex, compressed, or telework (position dependent)
• Free access to Camp Mabry Museum and historical structures
• Robust free training access through Texas Military Department's Web-Based Learning Program
• Expansive Employee Assistance Program and complimentary counseling services
• Employee Wellness and Physical Fitness Programs

Military membership is not required for this position.
ABOUT US:
Our Agency : The Texas Military Department (TMD) is commanded by The Adjutant General of Texas, the state's senior military official appointed by the governor, and is comprised of the Texas Military Department (State & Federal Civilian Employees), the Texas Army National Guard (TXARNG), the Texas Air National Guard (TXANG) and the Texas State Guard (TXSG).
Our Vision: America's premier state military organization comprised of professional mission-ready forces, fully engaged with our communities, and relevant through the 21st century.
Our Mission: Provide the Governor and the President with ready forces in support of state and federal authorities at home and abroad.
BRIEF POSITION SUMMARY
Performs highly complex (senior-level) administrative support or technical program assistance work for the State Tuition Assistance section of the Texas Army National Guard (TXARNG) Education Office. Work involves disseminating information, updating electronic record management systems and performing internal administrative support work related to tuition assistance requests from members of the Texas Air National Guard, Texas Army National Guard and the Texas State Guard. These tasks include reviewing source documents and verifying eligibility for benefits. Reports to the assigned Supervisor and works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Coordinates and/or prepares and disseminates information concerning State Tuition Assistance program rules and procedures. Prepares, edits, and distributes correspondence, reports, forms, and documents.
• Maintains filing systems, including record-keeping, updating paperwork, and records management systems to include electronic record databases.
• Coordinates and performs general office duties such as routine use of computers, scanners and filing practices.
• Responds to inquiries and interprets rules, regulations, policies, and procedures.
• Reviews source documents provided by applicants and verifies eligibility using various computer databases.
• Compiles and enters data for charts, graphs, databases, summaries, or reports for daily, weekly, and monthly reports or as requested.
• Provides assistance answering and routing phone calls, taking messages, and greeting and directing visitors to the appropriate staff.
• May develop training materials within assigned area of education benefits.
• May give briefings on education benefits to units or other groups.
• Provides guidance to other staff performing clerical and administrative work.
• Attends work regularly and observes approved work hours in accordance with agency state employee policies & procedures handbook.
• May be required to perform duty in support of national emergencies, disasters, missions and other requests to include evenings, weekends or holidays.
• Performs related work as assigned.

Qualifications:
MINIMIUM QUALIFICATIONS
EDUCATION:

• Graduation from a standard senior high school or equivalent (GED) is required.

PREFERRED EDUCATION:

• Associate degree or equivalent college course work is preferred.

EXPERIENCE

• Three years' experience in office administrative support is required.
• Experience using Microsoft Office (such as Outlook, Word, or Excel) is required.

PREFERRED EXPERIENCE:

• Experience with data entry is preferred.
• Experience providing customer service is preferred.

REGISTRATION, CERTIFICATION OR LICENSURE:

• Valid driver's license is required. *If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct agency business.

OTHER REQUIREMENTS:

• Selected candidate must pass federal security background investigation. The process includes a National Agency Check and Inquiry (NACI) and fingerprinting. New employees must complete and sign the Office of Personnel Management (OPM) Form SF85. Completed forms are submitted to the OPM for the background investigations.
• The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Military Department participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
• Upon hire with the State of Texas, males between the ages of 18 through 25 must provide proof of registration or exemption with the Selective Service. For further information, visit the Selective Service website at https://www.sss.gov/RegVer/wfVerification.aspx.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

• office practices and administrative procedures.
• records management processes.

Skill in:

• the use of standard office equipment and software including Microsoft applications;
• identifying and resolving problems and taking initiative to prevent problems;
• performing data entry and generating/analyzing reports; and
• initiating innovative approaches to improving processes or solving issues.

Ability to:

• implement administrative systems and procedures and to evaluate their effectiveness;
• interpret rules, regulations, policies, and procedures;
• communicate effectively to groups in size range from 1 to 50 ;
• articulate business affairs in a professional manner;
• plan, organize and prioritize multiple assignments without compromising accuracy;
• prepare reports within required timeline;
• establish and maintain effective working relationships;
• interact with staff in a positive and professional manner;
• provide guidance to others; and
• work in a military environment.

PHYSICAL/WORKING CONDITIONS
Duties typically performed both in a sedentary office setting involving sitting, standing, and walking to perform job duties. The employee will periodically lift and/or move objects up to 50 pounds. Duties will include routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, and scanners.
MILITARY EMPLOYMENT PREFERENCE
If you qualify for a Military Employment Preference, it is mandatory that you provide the required documentation at the time of applying.Documentation must be provided before a Military Employment Preference can be granted.
Currently Serving U.S. Armed Forces or Texas National Guard - Statement of service memo
Veteran - DD Form 214 (or Equivalent)
Spouse of a member of the United States Armed Forces or Texas National Guard serving on active duty - Marriage certificate and verification of duty status (active duty orders, PCS orders, statement of service)
Spouse of a veteran if the spouse is the primary source of income for the household and the veteran has a total disability rating based either on having a service-connected disability with a disability rating of at least 70 percent or on individual unemployability - Marriage certificate, VA Civil Service Preference Letter indicating disability rating, and documentaryproof of income
Surviving Spouse of a Veteran who has not remarried - Marriage certificate and DD Form 1300Orphan of a Veteran who was killed during active duty - Birth Certificate and DD Form 1300
Disabled Veteran - VA Civil Service Preference Letter
VETERANS:
Use your military skills to qualify for this position or other jobs. Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets.
Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the following fields or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply:
United States Army: 42A Human Resources Specialist
United States Navy: PS Personnel Specialist
United States Coast Guard: PERS Personnel Administration (Warrant)
United States Marine Corps: 0100 Basic Personnel and Administration
United States Air Force: 3E4X1 Structural
Additional Military Crosswalk information can be accessed at: Military Crosswalk for Occupational Category - Administrative Support (texas.gov)
Contact TMD's Veteran's Liaison, Paul Love if you have questions at (512)782-3836 or staffingHR@military.texas.gov
The Texas Military Department does not discriminate on the basis of race, color, national origin, sex, religion, age, genetic information, or status as an individual with a disability or protected veteran status in employment or in the provision of services.