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Business Analyst (Albany, NY)
$96k-116k (estimate)
Full Time | Transportation 3 Weeks Ago
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Capital District Transportation Authority is Hiring a Business Analyst (Albany, NY) Near Albany, NY

Capital District Transportation Authority (CDTA), the Regions number one mobility provider, is looking to fill the Customer Service Representative-Sales position. Working at CDTA, you will be a part of a team that provides essential services to the Capital Region. CDTA is now accepting applications for a Business Analyst. The Business Analyst has responsibility for analyzing business functions, identifying areas for improvement, and documenting objectives, key performance indicators, and results to improve operational effectiveness. This includes developing advanced data analytics, supporting interfaces between enterprise applications, and providing technical support, reporting, and training to support data driven decision making. General Duties:
  • Business Process Improvement and Data Analytics
    • Develop operational performance objectives and key performance indicators through analysis, measurement techniques, and technology tools.
    • Assist with continuous improvement project initiatives focused on improving data quality and reporting across enterprise applications by developing, implementing, and adjusting business processes.
    • Work with standard reporting tools, statistical software packages, and data repositories to enable performance-based decision making, assess the effectiveness of projects and the operating performance of CDTA business functions.
    • Support management staff by producing reports using SQL query/reporting tools to monitor data quality and performance metrics. This includes verifying, analyzing, publishing and correcting data.
  • Project Management
    • Assist teams with defining, planning, and delivering projects related to business process improvement, enterprise reporting systems, data quality, and operational performance reporting across all CDTA business functions. Lead smaller scale initiatives as necessary.
    • Assist the Manager of Operational Performance with the development of larger organizational project plans, scope, timelines, resources, and risk management strategies to ensure successful outcomes.
  • Enterprise Reporting Systems/Interfaces
    • Develop and maintain advanced data analytics tools, dashboards, and reporting systems (e.g. Compass), ensuring the organization has access to timely and insightful data.
    • Assist IT project managers, database administrators, and system administrators in supporting enterprise reporting systems, interfaces, databases, and the overall performance of these systems.
    • Assist in data governance practices to ensure data quality, security, and compliance.
    • Perform other technical duties on an as-needed basis to support the requirements of the IT department.
Experience and Education
  • Bachelor's degree in relevant field such as Information Systems, Data Science, Computer Science, Engineering, or related discipline.
  • A minimum of five years of hands-on experience in business analysis, data collection and analytics, process improvement, change management, and reporting preferably on operating performance.
  • A minimum of five years hands-on experience working with relational databases, database design, SQL query language, and related reporting tools (ex. Crystal Reports).
  • Demonstrated expertise in analytical and problem-solving skills, with a proven track record of using data to drive strategic decisions and process improvements.
  • Experience with project management and facilitation desirable.
  • Proficiency with business intelligence tools, and applying process improvement techniques such as Six Sigma, Lean, total quality management, and strategic deployment is desirable.
  • Familiarity with public transit operations, regulations, and industry best practices is desirable.
CompensationGrade 616 $63,458-$78,053/salaryBenefitsCDTA offers medical, dental and vision coverage along with a pension plan, life insurance coverage and paid time off. At CDTA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CDTA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$96k-116k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/18/2024

WEBSITE

cdta.org

HEADQUARTERS

RENSSELAER, NY

SIZE

50 - 100

FOUNDED

1970

TYPE

Government

REVENUE

<$5M

INDUSTRY

Transportation

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About Capital District Transportation Authority

CDTA is a government organization that provides regional transportation services by rail, bus, water and air.

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The job skills required for Business Analyst (Albany, NY) include Analysis, Project Management, Problem Solving, SQL, Business Analysis, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Analyst (Albany, NY). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Analyst (Albany, NY). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Analyst (Albany, NY) positions, which can be used as a reference in future career path planning. As a Business Analyst (Albany, NY), it can be promoted into senior positions as a Business Systems Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Analyst (Albany, NY). You can explore the career advancement for a Business Analyst (Albany, NY) below and select your interested title to get hiring information.

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If you are interested in becoming a Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Creating financial models to support business decisions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Volunteer to perform Business Analyst related tasks.

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Develop Visualizations and Practice Presenting Them.

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Acquire and Leverage on Relevant Skills.

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Ability to Understand Delegated Objectives.

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Being Diligent with Time Management.

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Step 3: View the best colleges and universities for Business Analyst.

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