Job Summary:

The Regional Vice President (RVP) will lead, manage, and inspire a team of senior leaders and set the culture in the Southwest region. You'll partner closely with your national peers and the CEO/CFO to deliver on the Canteen's mission, support Key Performance Indicators in our dynamic environment, and sustain and grow our business. This role leads a team of Regional Directors and oversees a portfolio of over 1,000 accounts, providing the following services: micro-market, vending, office coffee. The selected candidate will be residing in Texas (ideally Houston, Austin, Dallas, or San Antonio). A generous relocation package is available. Estimated 75% travel, including overnights. A company vehicle lease will be provided.

Key Responsibilities:

• Leads, manages, and inspires a team of diverse district managers and/or regional directors of operations, and their teams, to provide top-notch service to operations in assigned region
• Drives self and team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators
• Serves on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
• Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment
• Serves as representative/brand ambassador of the Canteen team to most senior clients in the region, and acts as escalation point
• Partners with Sales and Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
• Collaborates with key partners on regional and/or nationwide initiatives
• Ensures compliance with QA, policy, and USDA program requirements, along with completing all required reporting on time
• Champions development within the region; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation
• Owns regional financial results/P&L, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in strategic planning meetings

Required Qualifications:

Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, manfacturing or other Support Services areas instead of degree

Preferred Qualifications:

• Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, food services, negotiations, etc.
• Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen
• Has ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite
• Extensive travel required in this position