334 Service Manager Jobs in Des Moines, IA
Canopus Infosystems is Hiring a Service Manager Near Des Moines, IA
**Position Overview:**
We are seeking a highly motivated and experienced Service Manager to join our team. The Service Manager will be responsible for overseeing all aspects of our service department, ensuring the highest level of customer satisfaction, and leading a team of service professionals to achieve our business goals. This will be a hands on working service manager role for up to the first two months as we hire a full time technician. **Key Responsibilities:**
- Manage day-to-day operations of the service department, including scheduling, resource allocation, and workflow management.
- Develop and implement service strategies to improve efficiency, productivity, and customer satisfaction.
- Monitor service performance metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
- Provide leadership, guidance, and support to service technicians and staff, fostering a positive and collaborative team environment.
- Ensure compliance with company policies, procedures, and safety standards.
- Handle customer inquiries, concerns, and escalations in a timely and professional manner, striving to resolve issues to the satisfaction of all parties.
- **Qualifications:**
- Bachelor's degree in [relevant field] or equivalent experience.
- Proven experience in service management or a related field, with a track record of success in achieving business objectives and delivering exceptional customer service.
- Strong leadership skills, with the ability to motivate and inspire a team to achieve their full potential.
Job Type: Full-time
Pay: $66,671.20 - $80,292.20 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Experience:
- Service Manager: 4 years (Preferred)
- Freight and Package Transportation: 3 years (Preferred)
License/Certification:
- Certification in service management (e.g., ITIL) (Preferred)
Work Location: In person
Job Summary
Full Time
$86k-111k (estimate)
05/14/2024
09/09/2024
The job skills required for Service Manager include Leadership, Customer Satisfaction, Scheduling, Life Insurance, Transportation, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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