Job Description. Job Description. PRIMARY RESPONSIBILITIES. Greets customers and takes orders in person and over the phone. Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction. Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts. Utilizes both catalog and on-line...
Job Description. Job Description. SUMMARY. The aftermarket and small fleet account manager is responsible for interacting with customers in person, over the phone, and/or email, and social media. Develop, implement, and maintain comprehensive account specific growth strategies. ESSENTIAL FUNCTIONS. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may...
Job Description. Job Description. SUMMARY. The aftermarket and small fleet account manager is responsible for interacting with customers in person, over the phone, and/or email, and social media. Develop, implement, and maintain comprehensive account specific growth strategies. ESSENTIAL FUNCTIONS. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may...
PRIMARY RESPONSIBILITIES. Greets customers and takes orders in person and over the phone. Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction. Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts. Utilizes both catalog and on-line resources to secure necessary par...
The Installer is responsible for installing parts and equipment for the Thermo King dealership. essential functions. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Install new and used Thermo King equipment by following established processes and procedures. Ens...
Responsibilities. Customer Service. Revenue Attainment. Cost Control. Technician Productivity. Quality Assurance. Cycle Time. Ensure Service Advisors are keeping customers informed and are optimizing throughout. Manage shop workload, schedule appointments, and maintain an organized schedule with all Service Technicians. Hire, train, motivate, develop, counsel, and monitor the performance all Service department staff. Process work orders from star...
Working at Thermo King is a hidden treasure. There’s no laying under heavy equipment with grease, grime and mud falling on you. Our technicians spend their days working on reefer units and APU’s where there are very few heavy parts. Our techs are relatively clean at the end of the day, have energy when they go home and are not worn out at retirement age. As one 25 year heavy diesel veteran said “I wished I’d have come worked here 10 years earlier...
Primary Responsibilities. Review work orders to ensure manufacturer compliance. Return improperly completed work orders to dealer who originated the documents for corrections. Follow policy and procedure guidelines. Review work orders for parts and equipment and determine applicable coverage. Create and monitor warranty claims on multiple vendor sites. Adjust and correct denied claims. Answer phone calls and emails in a timely manner. Attend trai...
PRIMARY RESPONSIBILITIES. Troubleshoot, maintain, and repair of refrigeration units and auxiliary power units. Diagnose, repair, adjust, and modify components. Interface positively with Service Writers, leadership team, the parts department, vendors, and customers. Keep paperwork updated and submitted upon completion. Meet certification requirements. Meet and maintain efficiency labor goals. Follow Company Vehicle Policy at all times. ESSENTIAL Q...
Working at Thermo King is a hidden treasure. Theres no laying under heavy equipment with grease, grime and mud falling on you. Our technicians spend their days working on reefer units and APUs where there are very few heavy parts. Our techs are relatively clean at the end of the day, have energy when they go home and are not worn out at retirement age. As one 25 year heavy diesel veteran said I wished Id have come worked here 10 years earlier. We...
Stewartville, MN. For four generations, Thermo King Sales & Service has proudly served the needs of our customers throughout Minnesota and Iowa. As an authorized Thermo King dealership, we offer quality products from the leader in transport refrigeration. In addition to sales and rentals, at Thermo King Sales and Service we provide our customers support throughout the life of their equipment through our parts and service departments. Although we’...
Stewartville, MN. For four generations, Thermo King Sales & Service has proudly served the needs of our customers throughout Minnesota and Iowa. As an authorized Thermo King dealership, we offer quality products from the leader in transport refrigeration. In addition to sales and rentals, at Thermo King Sales and Service we provide our customers support throughout the life of their equipment through our parts and service departments. Although we’...
