Job No: 536354; 3/12/2024

ADMINISTRATIVE SUPPORT ASSISTANT
Administrative Support Assistant II
Criminal Justice

Salary Range: $3,505 - $5,159/Monthly (Budgeted Hiring Salary Range: $3,505 - $5,159/Monthly)

Work Schedule: Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m. or Monday - Friday, 9:00 a.m. to 6:00 p.m.; temporary appointment expires on or before one-year from date of hire, may be extended, may become permanent; non-exempt classification.

Essential Functions: Under the general supervision of the Administrative Support Coordinator, the incumbent serves as the main receptionist for the School of Criminal Justice and Criminalistics. The incumbent works with students, faculty, and staff on a daily basis and with other offices as needed. Duties include providing clerical/administrative services in support of the day to day management functions; and assisting students with general registration, completing forms and degree requirement deadlines. The incumbent will distribute incoming mail; deliver on-campus mail; update and verify information related to enrollment, process key requests, quarterly textbook requests; answer, screen, and refer all calls to appropriate personnel; maintain all student related files; office supply inventory and act as primary contact for equipment repairs; provides routine information such as departmental office hours in addition to other Schools, Departments and Centers within the College of Health and Human Services. Screens and answers all telephone call and direct callers to the appropriate person or persons; makes appointments as required; refers telephone calls and visitors to appropriate school faculty/staff members within the school and alerts the Administrative Support Coordinator of any conflicts; makes arrangements for committee meetings when requested by the Chair and/or Administrative Support Coordinator II; assists in maintaining inventory of materials, office supplies and equipment, and replenishes the supplies as necessary. Processes purchase requisitions through the Administrative Support Coordinator II for approval with chair; and processes all copying/duplicating requests.

Required Qualifications & Experience: Equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower level staff. The incumbent must be computer literate and able to use standard word processing such as Word, Excel, PowerPoint and Outlook. The incumbent must possess good organizational skills; excellent written and oral communication skills; and an understanding of standard office procedures. The incumbent must have the ability to plan, organize, and prioritize work; operate standard office equipment; respond to routine inquiries and explain standard policies and procedures; perform basic arithmetic calculations; multi-task and complete assignments in a timely fashion; and to work under pressure and handle a heavy workload. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Closing Date: Review of applications will begin on March 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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