Buxton is the global leader in retail customer analytics, and we aim to provide data-driven insights and shape the future of customer engagement across all channels.

About the role

We are seeking a driven Revenue Operations Manager to join our rapidly growing revenue teams. The ideal candidate will play a crucial role in enhancing the productivity of our organization by leveraging their strong analytical skills and passion for process optimization. This position offers a unique blend of leadership potential and support responsibilities, perfect for individuals with a solid foundation in data analysis who are eager to deepen their expertise in process improvement and technological advancement within our go-to-market (GTM) strategy.

The Revenue Operations Manager is responsible for identifying data trends, contributing to process documentation and improvement, and continuously updating our CRM database. They work closely with cross-functional teams to optimize our revenue processes and drive sales growth consistently. This role is designed for self-starters who aspire to evolve into leadership positions as they gain experience and demonstrate their ability to make a significant impact on our organization's success.

To excel in this role, the ideal candidate should possess strong analytical skills, a keen eye for detail, and the ability to build rapport with stakeholders across the organization. Ultimately, a top-performing Revenue Operations Manager will play a pivotal role in supporting our sales team, driving process enhancements, and contributing to the growth of our company's revenue and client base.

Where you’ll work

This is a hybrid role with weekly in-office requirements Tuesday - Thursday, and WFH Monday and Friday (as business needs allow). Our office is located in Fort Worth, TX.

What you'll do

• Design, maintain, and refine reports, dashboards, and data visualizations for key performance indicators, aiding decision-making processes across GTM operations.

• Analyze sales, marketing and customer success performance, collaborating with leadership to identify improvement opportunities across the customer lifecycle to boost productivity and efficiency.
• Support the development and enforcement of data governance practices, ensuring the accuracy and integrity of data across customer interactions.
• Facilitate the alignment of KPIs and terminologies across departments, ensuring a cohesive operational strategy.
• Manage and optimize datasets within marketing and sales tech stacks to support enhanced reporting and insights.
• Engage in and sometimes lead projects aimed at streamlining processes and systems spanning across all revenue teams, ensuring each team is well-equipped.
• Act as a collaborative link all revenue teams and other departments, such as Finance, Product and Legal, aligning revenue strategies with company-wide objectives.
• Contribute to managing the GTM technology stack and ensuring CRM data cleanliness.
• Assist in overseeing the sales quota and commission plans, including setting targets, analyzing performance, and facilitating commission calculations