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Client Service Associate
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$55k-72k (estimate)
Full Time 1 Week Ago
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Business Talent Group is Hiring a Client Service Associate Near Chicago, IL

Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com
Job Description:
Business Talent Group (BTG) is the leading talent marketplace that connects independent management consultants, subject matter experts, project managers, and interim executives with the world's best companies. BTG provides just the right on-demand talent needed: remote or on-site, part-time or full-time, individuals or teams. That's why more than 50% of the F100 and hundreds of other leading companies trust BTG to curate, vet, and compliantly deliver talent who fuel growth, innovation, and performance improvement. BTG is a Heidrick & Struggles company.
We pride ourselves on having developed a fast-paced, fun, and dynamic culture. We encourage all our employees to learn and grow personally and professionally so they can assume greater responsibilities and advance their careers. For more information on our company, visit businesstalentgroup.com.
Kindly be aware that we are currently conducting interviews for individuals with anticipated start dates in the summer of 2024. At this time, there are no immediate openings available.
Role & Responsibilities:
As our national Client Service (CS) team expands, we invite recent graduates or early professionals (with 0-2 years of experience) to become integral members of our team. We are seeking candidates who are inherently curious about business, self-motivated, and demonstrate an interest in talent vetting/sourcing and client service, thriving in a fast-paced environment.
As a CS Associate, you will contribute to a team dedicated to delivering on-demand solutions and addressing client needs on a project-by-project basis. Collaborating both independently and with your team, you will play a crucial role in sourcing and assessing senior talent and cultivating relationships with industry experts and top-tier consultants to meet our clients' requirements.
Your journey with us includes training and professional development opportunities, fostering your growth within the role. Our hybrid work model offers a flexible blend of in-office and remote work from your home office environment. Take the first step toward an exciting career with us as we shape the future of our Client Service team.
Opportunities in Client Service at BTG:
  • Commercial Collaboration: Join a blended Client Development and Management (CDM) and Client Service commercial team, collaborating across functions with members of the account team to deliver talent for client needs
  • End-to-End Talent Success: Support the fulfillment of client opportunities, from talent identification to vetting, proposal drafting, contracting and preparing talent for project success; thereby ensuring a positive end-to-end talent and client experience
  • Cross-Functional Collaboration: Partner with internal teams (sales, finance, legal) to facilitate the fulfillment of client opportunities
  • Relationship Building: Cultivate positive relationships with consultants and clients, gaining exposure to various industries and forming connections with high-end consulting talent
  • Career Growth: Gain exposure to the consulting world and seize opportunities for career growth, increased responsibility, exposure to complex client challenges and opportunities for industry specialization
Preferred Qualifications:
  • Attributes: Self-starter, high intellectual curiosity, professional communication skills, attention to detail, organized, team player. Confidence and maturity interacting with senior executives and talent across various corporations/industries
  • Flexibility: Adaptability to a fast-paced environment, proven time management, and ability to manage multiple projects with competing deadlines
  • Education: BA/BS degree (required) from a leading university with a minimum 3.0 GPA; business-oriented internship experience preferred
  • Skills: Proficient in Microsoft Office Suite; experience with Salesforce a plus
Compensation:
  • Competitive Salary: Base salary of $64,500
  • Bonus Opportunities: Incentive-based bonuses
  • Comprehensive Benefits: medical, dental, vision, flexible spending account, 401K savings plan with company match, flexible time off (FTO), commuter and parking benefits, and paid disability and parental leave
Join us on the forefront of talent innovation and business solutions. Apply today to embark on a rewarding career with Business Talent Group.
Pay Range Guidelines for this Position:
The salary range for this position is $64,500 USD to $64,500 USD. Compensation is based on several factors including but not limited to education, work experience and skills. In addition to your salary, BTG offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location based compensation structure; there may be a different range for candidates in other locations.
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.
BTG is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.

Job Summary

JOB TYPE

Full Time

SALARY

$55k-72k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/18/2024

WEBSITE

businesstalentgroup.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

200 - 500

FOUNDED

2006

TYPE

Private

CEO

ROBERT SALISBURY

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Business Talent Group

BTG is a California-based talent marketplace that connects independent consultants and interim executives with companies for project management services.

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The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

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