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Your business is our business. We provide clients with quality long-term customers. At Maze, we don’t do things by half. Determined, focused and hungry for success we guarantee results for our clients. We service and support our clients by exhibiting professionalism, representing their brand appropriately, increasing brand loyalty, accurate and timely reporting and great customer service.
Maze Marketing is looking for a Client Service Associate. We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service to our clients. Duties are varied and can include: preparation for client review meetings, responding to client inquiries, meeting follows up, and maintaining and updating client files.
Responsibilities
Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.
Onboard new client accounts, which includes the collection of required documentation and client information
Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars.
Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.
Greet and service clients in a professional and friendly manner while developing positive client relationships.
Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.
Collaborate with the sales, design, procurement, and construction teams to improve workflows.
Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.
Degree or equivalent preferred
Minimum of 1-2 years customer or client service work or related experience required
Strong written and verbal communication skills
Detail-oriented with the ability to line up and organize workflow
Ability to work effectively in a team as well as independently
Able to accomplish a variety of tasks in an efficient, organized manner
Ability to multi-task, manage through conflict and use priority setting to accomplish goals required
Full Time
$52k-68k (estimate)
03/06/2023
05/17/2024
The job skills required for Client Service Associate include Client Service, Planning, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Associate job description and responsibilities
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/13/2022: Albany, GA
Provided daily financial transaction services for clients while delivering excellent customer care.
03/06/2022: San Bernardino, CA
Understand Clients' business to predict their needs and provide appropriate solutions.
03/05/2022: Oakland, CA
Processes and follows up on client documentation for proper maintenance of accounts.
01/23/2022: Temple, TX
Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.
12/25/2021: Modesto, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Associate jobs
Client Service Associates may also handle client complaints and provide resolutions.
02/27/2022: Providence, RI
Develop an ability to communicate effectively with clients, managers and other associates.
02/06/2022: Peoria, IL
May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.
01/31/2022: Oakland, CA
Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.
03/05/2022: Detroit, MI
Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.
12/27/2021: Pierre, SD
Step 3: View the best colleges and universities for Client Service Associate.