Title: Taproom Manager
Reports To: General Manager
Hours: Full-time, availability on nights and weekends
Location: 4014 N. Rockwell St. Chicago, IL 60618
Pay/Benefits: Depends on experience

Burning Bush Brewery Overview: Burning Bush Brewery is a brewpub in the North Center neighborhood in Chicago, IL. Our mission statement: offer high-quality craft beer, generous hospitality, and serve the greater community. We will live out our mission by: providing an excellent product and a wide variety of beers. We strive to create a warm, welcoming, positive and fun culture/atmosphere. We offer a free community room, provide donations to nonprofits and organize community service opportunities. 

In addition to offering great craft beer we also serve wine on tap, hard cider, hard seltzers, non-alcoholic beverages and a variety of snacks. Patrons are welcome to bring food or get food delivered. We occasionally have food trucks and food pop-ups.

Position Summary: The taproom manager will work closely with the General Manager (GM) to oversee the day-to-day operations of the taproom and bar staff. The taproom manager is the point person for ordering/stocking supplies, supervising/scheduling staff, performance management, customer satisfaction, cleanliness/sanitation and safety practices/procedures. The Taproom Manager may act as the GM in their absence. This position requires leadership ability to manage staff effectively and efficiently in a fast-paced environment.
Job Responsibilities - Including but not limited to:

• Professionally Supervise Bar Staff – Create and maintain bartender schedule (2-4 weeks in advance), pay out tips weekly, oversee side work, send weekly updates, assess performance, assist in hiring and training staff and more.
• Manager on Duty (MOD) 2-3 days a week – Serve as floor manager - direct customers to tables, welcome/coordinate events, help flip the room between events, help behind the bar as needed etc... 
• Bartend - as needed
• Events Coordination – Book community room and all other events. Will also schedule food pop ups/food trucks, bands and coordinate donation requests.
• Order and stock Supplies - Office supplies, cleaning supplies, bar supplies – guest beverages (wine, cider, sodas etc…), snacks, plates, napkins etc…, 
• Merchandise – Oversee ordering, stocking and organizing all of our merchandise
• Marketing - Making posters to place around the bar and work closely with our marketing director to maintain the newsletter, website and social media.
• Menus – Update digital menus and print paper menus
• Point of Sale (POS, Arryved) Upkeep – point person to update and maintain items in our POS. 
• Other admin duties 

Required Knowledge Base: 

• Characteristics and description of Burning Bush craft beer and all other beverages/snacks we offer.
• Designated glassware for each drink.
• Room capacity, hours of operation, menus, prices and dress code.
• Correct maintenance and use of equipment, using only as intended. 
• Maintain complete knowledge of, and strictly abide by, state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk drivers.
• Maintain complete knowledge of, and comply with, all company policies and service procedures. 
• Adhere to all Health Department, sanitation, and safety regulations required by OSHA and Illinois. 
• Use all chemicals in accordance with OSHA and Illinois regulations. 

Physical Requirements: 

Work conditions in certain areas of the bar/brewery can be hot, cold, wet, slippery and/or noisy. Frequent walking, including climbing up and down stairs are required. Ability to sit, stand, walk, climb stairs, bend, lift, twist, kneel, crouch, crawl, pull, push, carry, grasp, reach and stoop as needed, sometimes for extended periods, and to occasionally lift and carry heavy items up to 40 pounds (may be aided). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Competencies - Ability to: 

• Maintain a positive, friendly and hospitable attitude toward guests and other staff. 
• Work cohesively with co-workers as part of a team and be willing to lend a helping hand at any time.
• Servant Leadership – Be flexible, humble, take responsibility for your actions and lead staff by example
• Focus on Details - Be well organized, maintain concentration and think clearly when under pressure
• Ability to maintain health and safety standards.
• Exercise good judgment in determining potentially intoxicated and/or underaged guests.
• Perform job functions with minimal supervision. 
• Provide legible written communication. 
• Compute basic mathematical calculations and cash handling experience. 

Minimum Qualifications: 

• Minimum 21 years of age to serve alcoholic beverages. 
• Ability to satisfactorily communicate in English with guests, management and co-workers.
• Illinois Basset Certification.
• Illinois and Chicago Food Managers Certification (must be obtained within 6 months of hiring).
• Two years’ experience as a bartender, server, assistant manager or manager.