BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

RESPONSIBILITIES

• Attends home visits, with the case planner and independently, throughout the life of the case.
• Reports any concerns about child safety and well-being.
• Accompanies parents to service appointments and to programs.
• Supports service plans in the areas of effective parenting practices and concrete services such as benefits and entitlements.
• Acquires school and medical records in support of service plans.
• Follows up and reports on service plan tasks of and activities by clients.
• Documents all work provided on program forms, in PROMIS and CNNX databases.
• Attends weekly supervision, staff meetings and case conferences.
• Provide direct services to clients, including intake, engagement, assessment, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
• Monitor and document client progress toward service plan goals.
• Conduct home visits and field work, as required.
• Document all interactions with, or on behalf of, clients.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones, take messages and direct calls to the appropriate parties.
• Report to, and meet with, supervisor monthly.
• Complete program reports on a monthly basis or more frequently as required.
• Assist with special projects as required.
• Perform additional duties as assigned by manager.

QUALIFICATIONS

• Associates Degree in a related field of study or some college course work completed.
• A minimum of one year of relevant work experience.
• Proficiency in English required; proficiency in a second language preferred.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.