16 D&T Field Support Technician - Remote Support Technician Jobs in Albuquerque, NM
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D&T Field Support Technician - Remote Support Technician
$50k-64k (estimate)
Full Time
1 Month Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Bravo Technical Resources is Hiring a Remote D&T Field Support Technician - Remote Support Technician
Job Details
IT Support
must be local to Albuquerque NM
no c2c candidates
The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of data for client outsourcing programs.
must be local to Albuquerque NM
no c2c candidates
The purpose of this position is to provide complex research, system data management/analysis, reporting, and coordination of data for client outsourcing programs.
- Day to Day Responsibilities:
- Provides level I & II end-user support for software and hardware issues.
- Oversees the daily operations of the local area network.
- Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
- Troubleshoots Desktop Virus and malware issues
- Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
- Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
- Provides recommendations of program changes to correct software problems.
- May provide informal assistance such as technical guidance and/or training to coworkers.
- May coordinate work and assign tasks.
- Years Experience Required: 2-3 years
- Education Requirements: Associates Degree or Technical School
- Systems/Software Proficiencies: Microsoft Windows, Virus and Malware products, Remote troubleshooting
- Certifications: nice to have
- Must have Skills:
- Level I - II desktop support
- Superb communication - Ability to communicate and collaborate with broad audiences
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Ability to comprehend, analyze, and interpret situations.
- Ability to solve problems involving several options.
- Top Nice to Have Skills:
- Certifications
- Interview Process: 1 Rounds - 1st Video w/HM
- Covid Protocol: N/A
- Work Equipment: Laptop
Job Summary
JOB TYPE
Full Time
SALARY
$50k-64k (estimate)
POST DATE
03/17/2024
EXPIRATION DATE
04/02/2024
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