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Job Title: Supportive Housing Tenant Resource Counselor
Business Unit: Supportive Housing
Reports to: Program Manager
FLSA: Non-exempt
Grade Level: 8
Summary/Overview:
The Tenant Resource Counselor is an on-site position in Supportive Housing sites. These sites are ones where BSHC has contracted with housing authorities or housing management organizations to provide resident services to all residents to help them age in place and make lifestyle changes that improve the quality of their lives. The TRC will support the ability of all tenants to continue to live safely and appropriately where they are, facilitate linkages and referrals to all levels of community-based services, and monitor delivery of services. The TRC assists residents with appointments, community referrals, coordinating services with external agencies, arranging transportation and translation services and is responsible for arranging and coordinating all supportive housing program activities. The TRC works closely with a building's Property Manager and/or Resident Services Coordinator to identify residents who might be in need of Home Care or other services, and provides assistance with tenancy issues, as appropriate, to help avoid eviction.
The incumbent is responsible for both identifying issues that arise in a building and effectively working with all partners. The TRC will work with all residents, regardless of age, and coordinate activities and services for those whose ability to continue to live independently have been compromised by frailties and impairments. The TRC will be solely based in select buildings that Boston Senior Home Care has partnered with.
The Tenant Resource Councilor's tasks are consistent with the above job description. The site(s) are assigned by the Program Manager/Director.
Essential Functions
Essential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. [TBD]
Competencies
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel
This position required up to 25% travel. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.
Required/Preferred Education and Experience
Work Authorization/Security Clearance (if applicable)
Must clear CORI background check.
AAP/EEO Statement
Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Full Time
Social & Legal Services
$97k-132k (estimate)
11/11/2023
11/08/2028
bostonseniorhomecare.info
BOSTON, MA
200 - 500
1974
NGO/NPO/NFP/Organization/Association
LINDA GEORGE
$10M - $50M
Social & Legal Services
Boston Senior Home Care is a non-profit organization that provides case management, service planning, and social support services.