Boka Restaurant Group is currently seeking a Marketing & Social Media Specialist to join the team and support our diverse range of award-winning Chicago restaurants!
Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days),employer-sponsored mental health and resource program, free membership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20 establishments!

Who We Are Looking For:

• Demonstrates a keen understanding of social trends and updates.
• Possesses a knack for captivating crafting copy tailored for social media.
• Has a proven track record in managing daily postings across multiple social media accounts.
• Proficient in building and nurturing online communities.
• Skilled in analyzing social analytics and reporting on actionable insights.
• Displays genuine enthusiasm for hospitality and food.
• Brings social media photography/videography expertise to the table.
• Has experience collaborating with local influencers.
• Experienced in effectively managing campaigns, projects, and platforms, coupled with event planning skills.

Responsibilities:

• Facilitate clear communication of restaurant promotions and objectives to the marketing team, serving as the main point of contact between marketing and restaurant teams for coordinating campaigns, project management, events, promotions, and other marketing-related initiatives.
• Curate and oversee social media postings on platforms including Instagram, Facebook, and TikTok.
• Develop monthly content calendars in Later to align with restaurant messaging objectives and brand aesthetics.
• Collaborate with the Sr. Social Media Manager to execute strategic directions for each restaurant, ensuring content aligns with respective business goals.
• Monitor and engage with audiences for multiple restaurant social media channels, adhering to established brand and community guidelines.
• Execute daily social media posting and scheduling across all platforms.
• Foster elevated engagement through active community management on social media channels.
• Maintain hospitality standards by promptly addressing guest messages or comments, escalating issues to the appropriate restaurant team as necessary.
• Stay abreast of social media marketing trends, explore new channels, and share insights with the team.
• Provide support for day-to-day photography & videography needs.

Qualifications:

• 1–3 years of experience in social media management.
• Proficient in Facebook, Instagram, and TikTok.
• Strong copywriting skills, particularly for engaging social media posts.
• Experience managing large-scale social accounts across multiple platforms.
• Excellent communication skills with the ability to engage diverse audiences.
• Proficiency in social media management tools.
• Self-motivated, capable of thriving in fast-paced collaborative environments.
• Organized and detail-oriented, adept at managing multiple accounts simultaneously.
• Availability to work outside standard business hours, including evenings and weekends, to manage and respond to guest messages and be onsite for events and to capture in-restaurant experiences.
• Preferred hospitality industry experience.
• Availability to work outside standard business hours, including evenings and weekends, to manage and respond to guest messages.
• Photography and videography skills are advantageous.

Physical Requirements: 

• Stand and walk for an extended time, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces

If you believe you meet the requirements, are a team player, experienced, passionate, and committed to your craft, we eagerly await your application! Please send your resume along with a cover letter explaining why you would be an excellent addition to our team. If you have a portfolio, we’d love to see it!