Overview

Being on the BlueHalo team means working alongside the brightest minds in technology on the toughest challenges facing our nation – not just every once in a while, but every single day. Together, we are leading the transformation of modern warfare and each BlueHalo employee plays a key role. That’s why our investment in you goes beyond a rewarding salary and benefits package. We’re committed to providing our people with the best opportunities to develop their skills, share their knowledge, and push their innovative ideas to the cutting-edge. Having fun doing it with a team that feels like family all across BlueHalo Nation is the ultimate perk. From Space and Directed Energy to Cyber and Intelligence to C4ISR and Air & Missile Defense, there is no limit to where you can take your career with us. Are you ready to launch a career at BlueHalo?

Responsibilities

BlueHalo is seeking an IT Help Desk Technician to provide technical support to BlueHalo users. The Technician should have good technical Knowledge of computer systems, hardware, and software. Technician should have the ability to search for solution through the web and apply a solution effectively. Technician will be required to act swiftly to technical issues of users and limit downtime of systems. Technician performance will be based on ability to open and close ticket with positive response from users. Technician should have the ability to have a positive attitude and be willing to have fun on the job and during section outings.

Competencies:

• Customers comes first
• Active Listener
• Be good at time management
• Pay attention to detail
• Collaboration with other co-workers
• Be patient
• Be willing to learn
• Work well under pressure
• Being empathetic
• Have an analytical mind
• Motivated 
• Positive Attitude

Qualifications

• A United States Citizen, able to obtain and maintain A United States Department of Defense Security Clearance.
• High School Diploma/GED
• Help Desk Experience
• Knowledge of basic operating systems including Windows, Mac, and Linux.
• Basic Troubleshooting skills; diagnosing and resolving issues.
• Excellent communication and interpersonal skills
• An openness to learning new technologies

Preferred Education and Experience

• 1 years of experience working in a help desk environment
• Highly organized

Leading the Transformation

The BlueHalo Effect It speaks to who we are as a company, a global protective ring that shields everything we most want to safeguard, an unbroken line that ensures our customers retain the advantage in any battlespace, from high above the Earth to deep in cyberspace. It’s who we are, a halo, a protector, the light of inspired engineering keeping our Nation safe. Our vision is a world where national security is certain because technical superiority is assured. Join us and become a vital element of The BlueHalo Effect! EEO Statement BlueHalo is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of the employment process, please send an email to Recruiting@bluehalo.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries.