The PC Helpdesk Technician I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician I may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician I possesses a moderate understanding of general aspects of the job. Works under the ...close direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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Job Summary. Located in the viLogics' Ebensburg, PA operation center, this position's responsibilities include assisting Customers with general technical support of computers, applications, network, and windows based device technologies. End-user technical support may include. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal comput...