Description

Position Purpose:

As the first point of contact for the CHRO and critical member of the Human Resources department, you will frequently find yourself at the center of everything that happens on the team. In this role, you are a jack of all trades! A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. 

This position is Hybrid (3 days in the office), located in our Richmond, Virginia office. While supporting the HR team you will perform an array of administrative functions critical to running an organization efficiently. Your communication will be personable while still getting your point across. As team ambassador, you are proficient in writing and proof-reading with impeccable grammar and composition. Your contributions are pivotal to the success of an efficient, productive, and happy team.

Responsibilities:

• Provides high-level executive support to the Chief Human Resources Officer (CHRO) and bank’s HR department, including managing daily calendars, expense reporting, handling sensitive documents, investor relations, invoices/budget, and demonstrating flexibility and problem-solving abilities to adjust or prioritize tasks based on last-minute changes.
• Onsite support for HR Teambuilding, leadership meetings and executive interviews, as needed.
• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences.
• Performs specialized administrative functions, including handling matters that are confidential in nature. 
• Assist HR team leads with employee or manager matters, e.g. interviews, completion of forms and/or follow up. 
• Manages HR space planning, office supplies, mail, etc. 
• Support various bank committees, including compensation committee, with meeting schedules, materials, minutes, etc.
• Supports the HR department in external and internal audits and regulatory exams.
• Provide support for system testing and review of HR communications.
• Manages and tracks projects in areas of responsibility.
• Performs other duties as assigned.
• Live our core values.

Requirements

Education and Certifications:

• Bachelor's degree

Skills:

• Three-Five (3-5) years of experience in an office setting or relevant work experience. 
• Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook, etc.).
• Organizational skills and attention to detail.
• Strong decision-making/problem resolution skills.
• Demonstrate strong analytical and math skills, organizational skills, and customer service skills.
• Effective verbal and written skills to effectively communicate in the English language required.
• Experience with managing board materials on Bank Director is preferred.

Abilities:

• Ability to manage multiple tasks and deliverables with set deadlines.
• Ability to learn bank software.
• Ability to build and maintain relationships while providing exceptional customer service.
• Ability to work three at least (3) days in the office with flexibility to work remote.
• Ability to work within a team environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations.
• Ability to deal directly with the public, on the phone or face to face, following the Bank’s Customer Service Standards.

Organizational Relationship:

 This position reports to the Chief Human Resources Officer.

Position Administration:

Job Code: Administrative Support Worker

FLSA: Non-Exempt

Full-Time