We have a wonderful new job opportunity for a Social Media Coordinator to join the Marketing and communications team at Bloodworks Northwest! They will oversee our social media content to foster a strong, positive relationship with our donors, supporters, and partners across all social media platforms. Responsibilities of the incumbent will include the following, but are not limited to: Create, edit, and publish daily content (original text, images, and video) that builds meaningful connections and encourages community members to take action across all Bloodworks social media platforms (Facebook, Twitter, Instagram, and LinkedIn)Maintain a strong, relevant content calendar that aligns with marketing prioritiesMonitor and manage Bloodworks’ brand across major social networks and actively mine social conversations for relevant information and opportunities to engage, or potential patient/donor stories. Ensure consistent brand voice and proper branding standards are upheld across all channels.Manage high levels of inbound messages and conversations, proactively identifying high-profile concerns/trending topics or opportunities for engagement. Foster a caring, positive relationship with followers by responding to direct donor questions and inquiries, and sharing appreciating, and acknowledging donor comments. Able to record, edit, and upload video Moderate all user-generated content in line with the moderation policy for each platform Complete weekly social media reports, identify areas where change is needed, and provide solutions to Digital Marketing StrategistMaintain all Bloodworks social media FAQs and refine canned responses to ensure accuracy and relevanceImplement best practices to grow clients' social media followings and audience engagementWork with Marketing team and internal department partners to plan, forecast, and report for social media marketing initiatives, community outreach events, projects, and campaigns Requirements of this role, including specific job skills, include: EDUCATION & EXPERIENCE: Bachelor's degree in progress or completed or equivalent experience1-3 years in the social media space or equivalent combination of experience, education, and trainingDemonstrate a passion for social engagement and an eagerness to learn and share new trends in the social and digital marketing space.Demonstrate understanding of brand alignment and preservation on social channelsSuperior writing skills and creativity with content generationPositive attitude, detail, and customer-oriented service with good multitasking and organizational abilityStrong knowledge of Facebook, Instagram, Twitter, and LinkedIn and reporting on each platformStrong knowledge and utilization of social media tools (Hootsuite, Later, Sprout Social)Experience with WordPressSuperb attention to detail to ensure all copies have consistent voice and use of terminology and are free of errorsExperience with video editing Excellent organization skills and ability to juggle platformsNonprofit, healthcare, or hospitality industry experience a plus Working Conditions include: Required physical activities include continuous seeing, sitting, and talking. Required physical activities used less frequently include walking, hearing, feeling, and repetitive motion of hands/wrists (all used frequently); standing, bending, stooping, kneeling, driving an automobile and handling (all used occasionally); reaching and climbing (all used rarely)Telecommuting is a frequent condition of this roleSome weekend/evening coverage will be required. Evening and weekend work is required due to the 24-hour nature of the blood supplyThe position will set a weekly schedule of availability with a mix of weekday and weekend hoursThe ability to push, pull, and lift an average of 15 pounds throughout the day is required, as is the ability to carry an average of 15 pounds throughout the day Bloodworks is a community-supported non-profit organization. As such, (from time to time) the incumbent can expect to work with volunteers.Benefits and Perks:Employees regularly scheduled for 24 hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized back-up child care program, subsidized transit program, educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus**Conditions apply