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The Packaging Field Technician position provides professional service and support for BGR customers by performing field service installation, startup, repairs and maintenance of BGR purchased equipment. The Field Technician will work within the guidelines, established by the Manager of Service and will follow the established procedures when representing BGR on site with a client.
This position is designed to provide improved repair services to end customers as well as delivery of customer on site services. This position will be based in our BGR Warehouse located in Indianapolis, IN. This role is intended to provide an increased availability of technical staff and material to improve the turnaround time for in and out of warranty repairs. The specific tasks of trouble shooting, diagnostics repair and calibration of the equipment will be a standard as well as performance of return to bench preventive maintenance activities. The infield assignments will be to provide Field support for Sales and End Users to ensure the stable operation of customer purchased product (hardware and software). This includes installing, configuring, maintaining, supporting, and optimizing the product as purchased by the end user. This role will interface directly with Customers, to ensure success in the install and/or resolution of technical matters, system software and or hardware failures, product performance issues and user quality improvements.
Benefits
Essential Job Functions/Responsibilities
Qualifications and Education Requirements
Additional Notes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Other
Wholesale
$55k-73k (estimate)
01/28/2024
06/25/2024
packbgr.com
PROSPECT, KY
100 - 200
1972
Private
BILL LAISE
$50M - $200M
Wholesale
BGR is a provider of supply sourcing, packing line automation and inventory management solutions for the logistics industry.
The job skills required for Field Service Technician include Field Service, Installation, Problem Solving, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.