236 Field Service Technician Jobs in Indianapolis, IN
Basement Systems of Indiana is Hiring a Field Service Technician Near Indianapolis, IN
POSITION SUMMARY
The Service Technician will meet with customers for pre-scheduled appointments to maintain and/or upgrade systems, follow up on warranty issues, and recommend additional needed solutions to the customer.
ESSENTIAL JOB FUNCTIONS
· Service and Sales
o Examines work done by our company and determines if there is a potential problem to be remedied.
o Answer emergency calls after hours and address customer concerns. (Similar to being on call).
o Recommends additional products and services to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
o Follows through with customers until all issues are resolved.
o Timely completes all paperwork/data entry and follow-up communication required for the appointment.
o Meets or exceeds their projected monthly Average Dollar Per Stop.
· Quality Assurance
o When installing a product for a customer, follows all job specifications, quality standards, and safety guidelines.
o Reports any product or installations issues to the Service Manager.
· Training & Development
o Attends the weekly service meeting and other required meetings.
o Participates in ride-alongs from the Service Manager and peers.
o Practices the appointment process and follows it every time.
· Purpose. Mission, and Values
o Lives out the company’s purpose, mission, and values.
o Provides customers with a remarkable experience.
POSITION REQUIREMENTS
· Knowledge of construction or related trades preferred.
· Knowledge of sales principles and practices preferred.
· Skill in operating equipment and power tools.
· Skill in operating a personal computer and programs.
· Ability to detect/recognize information in written materials or on a computer/tablet/phone screen up to 75% of the time
· Ability to understand, speak, read, and write in English.
· Ability to lift or move up to 100 lb.
· Ability to move about and move to/from and work from the floor level or in crawl spaces.
· A valid driver’s license, a safe driving record, and the ability to drive for the company.
Must be open to being on call for Emergency after hour calls.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Indianapolis, IN: Relocate before starting work (Required)
Work Location: On the road
Job Summary
Full Time
$54k-71k (estimate)
04/05/2024
06/03/2024
basementsystemsofindiana.com
Indianapolis, IN
<25
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The job skills required for Field Service Technician include Installation, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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