Job Title: Hospitality Liasion / Administrative Assistant

Company: BESTNEST by Beverly Serral Vacation Rentals

Location: Hilton Head Island, South Carolina

About Us:

Join us at BESTNEST by Beverly Serral Vacation Rentals as a Hospitality Liaison / Administrative Assistant, where you'll be at the heart of our vacation rental business, ensuring seamless operations and exceptional guest experiences. Engage with guests from across the globe in a vibrant, fast-paced setting while contributing to our company's success.

Primary Responsibilities:

• Extend a warm welcome to guests and facilitate smooth check-in/check-out processes
• Provide prompt and courteous responses to guest inquiries, requests, and issues via various channels
• Support Guest Services Manager and Managing Director with reservations and communications
• Participate in property inspections and coordinate maintenance and repair activities
• Create guest welcome materials and ensure clear communication of accommodation details
• Represent BESTNEST professionally over phone, email, and in-person interactions
• Collaborate closely with team members to ensure every guest enjoys an exceptional experience

Qualifications:

• Previous experience in customer service, hospitality, or administrative roles preferred
• Exceptional communication and interpersonal skills
• Strong organizational prowess with keen attention to detail
• Ability to juggle multiple tasks and prioritize effectively in a dynamic environment
• Proficiency in Microsoft Office Suite and adept computer skills
• Familiarity with Hilton Head Island and its surroundings is essential

Benefits:

• Competitive compensation package
• Opportunities for growth and advancement within the company
• Friendly and supportive work environment
• Excellent health, dental, and vision insurance plan (full time only)

If you are passionate about providing exceptional guest experiences, possess strong organizational skills, and thrive in a collaborative team environment, we invite you to apply for the Hospitality Liaison / Administrative Assistant position at BESTNEST by Beverly Serral Vacation Rentals.

We are considering both part-time (30 hours per week) and full-time (40 hours per week) candidates in the Hilton Head Island areas only, please.

How to Apply:

To apply, please send your resume and a brief cover letter outlining your relevant experience and why you are interested in joining our team.

We thank all applicants for their interest in BESTNEST by Beverly Serral Vacation Rentals. Only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Hilton Head Island, SC 29928: Relocate before starting work (Required)

Work Location: In person