Residential Case Manager

Requisition #: req10776

Location: Grand Rapids, MI

Hours: Full-time (40 hours/week)

This position is offering for a $1500 signing bonus.*

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The Bilingual Residential Case Manager is primarily responsible for providing culturally sensitive social and case management services to children to include but not limited to reuniting the family, creating treatment plans, ensure the child’s safety, maintain accurate and up-to-date documentation of all provided services, and conduct court appearances on assigned caseload in accordance with all applicable regulatory and accreditation standards.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES:

• Provide culturally sensitive case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
• Provide adequate care to unaccompanied children that are assigned as a case;
• Ensure the child’s safety while in care;
• Coordinate intake and initial placement to all newly referred cases;
• Attend and be prepared for all court hearings that occur on assigned cases;
• Administer supportive social services to child, birth family, and foster family during initial placement and replacement;
• Administer case notes and documentation within MiSACWIS in a timely manner based on guidelines and procedures set forth;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor’s or Master’s level degree in Social Work or related Human Service field of study from an accredited college;
• Must have a broad knowledge of basic principles, concepts, and methodology of Human Service as acquired through a Bachelor’s or Master’s level degree;
• Bi-lingual language speaking: English/Spanish;
• Excellent verbal and written communication skills
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Sensitivity in communicating and developing cross-cultural relationships;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer and typing skills sufficient to perform essential job functions;
• Active motor vehicle license and a reliable automobile with adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity, and Inclusion Commitment.

• Note: Internal candidates do not qualify for sign-on bonuses.

We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.