21 Front Desk Associate Jobs in Boise, ID
Best Western Vista Inn is Hiring a Front Desk Associate Near Boise, ID
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To maintain a high quality of services offered to guest through the functional areas of reservations, guest registration, telephone services and guest accounting, so as to maintain established hospitality and operational standards.
- Maintain high standards of guest service, quality and hospitality.
- Contributes to the guest’s satisfaction and perception of service.
- Responsible for registering incoming guests with complete and required information.
- Responsible for checking out guests who are leaving with correct procedures.
- Correctly operate switchboard, take full and complete messages and transfer calls for guests, staff and employees.
- Correctly take incoming reservation requests, completing all information as required. Verify all information.
- Must be aware of room rate structure and upsell rooms.
- Responsible for posting all types of charges to the guest’s room account, i.e. phone, laundry, miscellaneous, etc.
- Operate reservation computer system.
- Must be able to account for cash, check, credit card or direct billings by guests and follow procedures in procuring payment on accounts.
- Responsible for checking reservations daily and blocking rooms if applicable.
- Responsible for filing reservations in proper place.
- Correctly balance shift report and deposit and account for shift activity.
- Correctly accept, account for and store guest’s valuables in safety deposit boxes.
- Must check for “Sleepers”.
- Correctly prepares accurate vacancy and room status reports.
- Responsible for logging and making “Wake-up” calls as requested.
- Must be current and aware or communication log.
- Responsible for checking travel agent commission vouchers for accuracy.
- Types travel agent commission checks and researches commission requests.
- Prepares rooms for renting if necessary.
- Acts as courtesy van driver if necessary.
- Performs clerical, filing and light bookkeeping duties.
- Closes pool and assist in meeting rooms.
- Delivers cribs, linens, etc. to guests.
- Assists guests in hook up of VCR and ADA equipment.
- Performs any other duties as required.
To perform this kind of work you must be able to:
- Deal with the general public, guests and employees with tact and courtesy.
- Work alone at times and take care of any emergency procedures (crisis management).
- Plan and organize work neatly.
- Read and interpret any information.
- Change activity frequently and cope with interruptions.
- Handle difficult guests with calm, professional attitude.
- Follow established procedures.
- Speak and write clearly.
- Accept responsibility for shift.
- Use a computer, typewriter, ten-key adding machine and cash register.
Job Summary
Full Time
$29k-38k (estimate)
02/29/2024
04/28/2024
The job skills required for Front Desk Associate include Customer Service, Problem Solving, Accounting, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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