Do you enjoy working with the public; meeting people from all over the world and hearing their stories? Are you looking for an employer who has an amazing group of people who work together as a team? La Quinta Boise Towne Square is looking for a positive, energetic person to join our front desk staff.

Looking for a part-time front desk agent. Must be able to work weekends and holidays. Looking for someone to work the shifts from 7p-3p and may cross train on other shifts or learn breakfast. If interested in Full Time, we could offer full time hours doing both the AM shift and Swing shift or the breakfast. The Part time AM shift is for 3-4 days each week.

OVERALL RESPONSIBILITIES

• Register guests and assign rooms, accommodating special requests.
• Check guests out efficiently.
• Assist in pre-registration and blocking of reservations.
• Comply with unit cash handling, credit card policies and procedures.
• Complete daily checklist tasks.
• Keep front desk and lobby area clean and presentable for guests.
• Practice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards.
• Be knowledgeable of all brand specific front desk requirements and current promotions.
• Be knowledgeable and capable of operating current brand property management system.
• Other duties as assigned by your supervisor.
• Ensure hotel loss prevention policies are executed and enforced.
• Act as Manager on Duty to ensure guest complaint resolution.
• Audit guest accounts to ensure that room rates and market codes are correct and congruent.
• Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.
• Post room and tax to all active guest accounts.
• Run all computer reports necessary to complete accounting documents.

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with guests and co-workers.
• Pushing, pulling, bending, stooping, upward reaching
• Prolonged periods of standing and/or walking
• Some exposure to cleaning chemicals
• Smile and provide a pleasant place for our guests
• Computer skills are a plus

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• 8 hour shift
• Morning shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person