As an Office Assistant, you will play a crucial role in providing administrative support to our agents and ensuring the efficient operation of our office. Your responsibilities will include assisting agents with their day-to-day tasks, managing data entry, and maintaining office organization. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Job Description

• Managing both electronic and physical filing systems to ensure documents are organized and easily accessible, as well as accurately entering information into databases and systems.
• Recording and maintaining accurate records of client interactions, transactions, and other relevant data.
• Updating and maintaining paperwork, documents, and word processing tasks, including drafting letters, memos, and reports.
• Assisting in the organization and upkeep of office common areas, ensuring cleanliness and tidiness at all times.
• Performing various general office clerk duties, such as photocopying and scanning documents.
• Monitoring and maintaining inventory levels of office supplies, ordering supplies as needed, and overseeing organized storage areas.
• Handling incoming and outgoing mail and packages, ensuring proper distribution to recipients.
• Providing assistance and support to connect clients with companies to facilitate claims processing.
• Offering administrative support to insurance agents, including managing phone calls, emails, and appointment scheduling.
• Assisting colleagues in contacting clients and/or companies, facilitating communication and information exchange.
• Collaborating with team members to maintain smooth communication and workflow within the office.

Requirements

• High school diploma or equivalent; additional qualifications in office administration or related field is a plus.
• Proven experience working in an administrative role, preferably in a real estate or similar industry.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time efficiently.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work independently and collaboratively within a team.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
• Knowledge of basic office equipment and procedures, including printers, scanners, and fax machines.
• A positive attitude and willingness to learn new skills and take on additional responsibilities as needed.

In this multifaceted role, your dedication and attention to detail will contribute significantly to the efficiency and effectiveness of our insurance agency's operations.

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Schedule:

• Monday to Friday

Work Location: In person