We are currently recruiting for an Underwriting Assistant / Operations Coordinator in Miami, FL (Brickell office). Hybrid schedule. This is a great opportunity to join a growing operations team. The UA / Operations Coordinator is responsible for providing administrative support and continuous improvement to the business unit, underwriters and brokers in Corporate Protection / Crisis Management specialty lines of insurance. 60K – 70K Base Bonus Benefits Package.

Responsibilities:

• Processing of submissions, quotes, binders, maintenance, loss-runs and other administrative work, meeting established SLAs.
• Provide high quality service and operational support to underwriting teams and brokers, ensuring quality, consistency and reliability.
• Develop and maintain document templates and process template change requests.
• Assist with embedding regulatory controls and producing necessary reporting.
• Build strong knowledge of the business and all processes and systems involved.
• Champion operational best practice, identifying opportunities for improvements in process, service, quality, and time taken to complete tasks, and participating in solution design.
• privacy or disclosure of information that is highly sensitive.
• Assist in projects as needed.

Requirements:

• A strong academic background and/or strong relevant business experience.
• 2-3 years experience working in a corporate environment
• Excellent analytical skills, technical savvy, including strong proficiency with MS Office
• Demonstrate high quality administrative and organizational skills.
• Strong work ethic and willingness to learn and develop, with a strong desire to undertake additional responsibilities.
• Excellent communication skills, with confidence to build relationships at all levels, and ask questions to ensure requirements are understood.
• Strives for service excellence, with superb attention to detail and strong commitment to quality.
• Consistently meets service levels and takes personal ownership of work, prioritizing and organizing workload to meet tight deadlines.
• Able to work under pressure and manage needs and demands of various stakeholders.
• Solve challenges using own initiative to explore solutions before asking for answers.
• Proactive, pre-empting issues and demonstrating a willingness to learn about the wider business / products.
• Spanish language knowledge a plus

Local candidates only. Must be in a commutable range to Miami office (Brickell area). No sponsorship. 60K – 70K Base Bonus Benefits Package.