18 Technical Support Specialist, Technology Jobs in New York, NY
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Research Foundation of The City University of New...
New York, NY | Full Time
$103k-129k (estimate)
2 Weeks Ago
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Technical Support Specialist, Technology
$94k-117k (estimate)
Full Time
4 Months Ago
Beam Living is Hiring a Technical Support Specialist, Technology Near New York, NY
Job Title: Technical Support Specialist, Technology
FLSA Status: Non-Exempt, Hourly
Worksite Status: Hybrid
Location: New York, NY
Beam Living, a Blackstone portfolio company, is a vertically integrated Real Estate management company that creates, manages, and supports communities throughout New York City.
We are focused on being a great place to work, live & grow. We are part of a competitive NYC residential real estate market and need a talented team to deliver on our promises to residents and to communicate to the world why they should live in our communities.
We are looking for someone to join our Technology Team in the role of Technology Support Specialist. If you are interested in helping our users as we take care of our residents today and reshape communities to attract the resident of the future, then maybe you should join us.
Only read further if you are:
- Kind
- Thoughtful
- Honest
- Committed to leaving people and places better than you found them
- Someone who cares about building a great place for people to work, live & grow.
You should be:
- A passionate doer who believes that helping others win is a noble cause and that energetic hands-on get-it-done attitude is the only course of action.
- A creator who enjoys the challenge of solving complex problems.
- Comfortable engaging with people over email/phone
- Flexible. Things change.
What you will do:
- Create a positive technology experience for new team members by pre-configuring workstations and providing personal interactions to help them succeed quicker.
- Provide and maintain access for 3rd party vendors while assessing each request to ensure security around each application.
- Provide high level customer service and support to our team members and their technology needs to ensure normal business operations and continued service to our communities.
- Understand end user needs. Assess team member and departmental requests and requirements to devise solutions and/or provide better tools that will optimize business functions and processes such as better hardware, software and training materials for technology.
- Serve as part of high performing infrastructure and operations team to ensure the reliable delivery of IT services and operations; responsible for maintaining a high performing computing infrastructure company-wide to ensure availability of critical systems and minimal service interruptions.
- Assist residents with technical issues across Beam Living properties; Be the smiling face on the front line.
- Responsible for managing and maintaining IT essentials such as OS Management, patch management, anti-virus, citrix.
- Assist with maintenance of the Office 365 environment along with Azure services such as InTune.
- Create scripts and jobs via PowerShell and similar technologies to automate processes to improve efficiency.
- Work with other members of the infrastructure team on the deployment, monitoring and maintenance of VoIP systems such as Zoom Phones / Contact Center.
- Collaborate with our business partners to enhance and promote the technologies that deliver better performance and continue to expand the capabilities of our technology operations.
What you should have:
- A hunger to learn and improve things. You always leave places better than when you found them.
- Fanatical discipline and relentless desire to do what needs to be done.
- Basic familiarity (0-4 years) with workplace systems and processes. Real estate or hospitality experience is a plus.
- A track record of solving problems and developing strategies that deliver in a high volume, fast paced, environment.
- A love for doing what others won’t and solving very difficult problems.
- A desire to grow and take on ever increasing responsibility.
- Strong verbal and written communication skills
What we offer:
We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.
Base Hourly Rate: $25.00 - $38.46
Exact compensation may vary based on skills, experience & location.
A full slate of benefits that includes things like paid parental leave, educational assistance, and mental health resources.
Treating people with kindness and respect will always be at the core of what we do. If you care about what you do and how it impacts others, then maybe you should be part of our team.
A few of the people you will work with:
Andreas Spitzer
Gary Braswell
Chris Elliot
Sidney Fein
City Life Just Got Happier
Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.
To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Summary
JOB TYPE
Full Time
SALARY
$94k-117k (estimate)
POST DATE
12/16/2023
EXPIRATION DATE
05/06/2024
WEBSITE
beamliving.com
HEADQUARTERS
New York, NY
SIZE
100 - 200
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