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Guest service representative
$31k-41k (estimate)
Full Time | Business Services 2 Weeks Ago
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Beacon Hill Staffing Group is Hiring a Guest service representative Near Boston, MA

Qualified and interested candidates are encouraged to apply today for immediate consideration.

Job Duties :

  • Promptly and professionally answer main telephone switchboard and ensure calls are routed expediently.
  • Follow specified procedures to handle inquiries when providing information related to the firm.
  • Foster a welcoming and professional environment by promptly greeting and appropriately directing all clients and visitors upon their arrival.
  • Register external visitors upon request in building security site. Monitor visitor access and gain approval for access when needed to assist in ensuring a secure environment.
  • Respond to walk-up requests at the desk by providing strong support to internal and external clients.
  • Coordinate immediate assistance to meetings in progress in relation to catering, technology, room, or setup needs.
  • Create new and / or edit existing room reservations in scheduling software.
  • Arrange car service reservations and / or voucher distribution for visitors and clients.
  • Maintain well stocked and orderly appearance of conference rooms, reception area and visitor offices, as needed.
  • Collaborate with facilities team on property removal passes, maintenance requests, vendor access needs, HVAC, after-hours office access and activity.
  • Uphold all Conference Services policies, procedures, and high standards for quality service.

Job Requirements :

  • Minimum of three years of related office experience.
  • Hotel or law firm experience preferred.
  • Proficiency in MS Office (reservation software experience a plus.)
  • Highly developed customer service skills.
  • Strong verbal and written communication skills.
  • Ability to maintain strict confidentiality of the firm's internal and personnel affairs.
  • Ability to maintain professional composure under pressure and handle several matters concurrently.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please

click here

or copy and paste the following link into an open window in your browser :

https : / / jobs.beaconhillstaffing.com / eeoc /

Completion

of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

www.beaconhillstaffing.com

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$31k-41k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

04/30/2024

WEBSITE

beaconhillstaffing.com

HEADQUARTERS

DEDHAM, MA

SIZE

200 - 500

FOUNDED

2000

TYPE

Private

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Beacon Hill Staffing Group

Beacon Hill is a Massachusetts-based management consulting firm that provides staffing, recruitment and related services for businesses.

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The job skills required for Guest service representative include Customer Service, Scheduling, Confidentiality, Futures, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
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