22 Retail Operations Manager Jobs in Lynchburg, VA
Beacon Credit Union is Hiring a Retail Operations Manager Near Lynchburg, VA
Role
The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to our Members Financial Success, by delivering outstanding service to our internal and external members.
The Retail Operations Manager will provide operational leadership to all assigned branches. Duties will include branch service levels, training, cash management, security, safety, business continuity, sales referrals, and teller line management. Acts in the absence of a Branch Manager and or Loan Specialist and can handle escalated member issues effectively. Assists the VP of Regional Branch Services in all functions related to branch operations and sales/service. Serves as a key operational resource for retail services.
Major Duties and Responsibilities
Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement, and reaching goals, inspiring others through words and actions, aligning employee engagement with Beacon Credit Union’s Mission, Vision and Service Standards.
Working with the branch managers, responsible for supervision of tellers, lead tellers and head tellers. Assist with annual reviews, hiring, terminating and all related employee issues. Works with Human Resources during the selection and hiring process.
Complete branch risk and controls inspections by analyzing available data, completing, and overseeing branch cash and GL audits. Assist in reviewing and reconciling branch teller and vault outages. Provides necessary support to branch and other enterprise personnel in posting errors, questions and clarification relating to existing policies and procedures, dealing with requests to add new or change existing policies and procedures and general balancing issues.
Responsible for all in-branch training/coaching for all branch personnel. Provides assistance and training to branch employees concerning all branch related operational platforms. To include: Merdian Link, TrueChecks, Vintek, 360 View, CheckSystems, Harland Clarke. Train employees on TCR machines and card printers. Assist branch personnel in troubleshooting both areas.
Provide needed direction and coaching in order to ensure the sound performance of all operational and compliance requirements across all areas of the branch.
Working with branch managers, schedule coverage when any branch needs a lending specialist or teller. Maintains a staffing schedule for all branches. Staffs branches for all Saturday hours. Analyzes teller transactions and member activity to help optimize branch scheduling. - When needed, acts in the absence of a branch manager and or loan specialist.
Maintain all current teller, cash and operational procedures/policies related to branch functions. Create new policy/procedures when applicable.
Communicates and elevates areas of opportunity and concern to management.
Extensive travel may be required to all Beacon Credit Union branches.
Experience
Five years of retail banking experience required. Three years leadership and coaching experience required. Previous experience with multi-site leadership preferred.
Education/Certifications/Licenses
Bachelor's Degree preferred.
Job Summary
Full Time
Banking
$88k-115k (estimate)
02/21/2024
05/18/2024
beaconcu.org
PERU, IN
100 - 200
1931
KAREN GEER
$10M - $50M
Banking
Related Companies
About Beacon Credit Union
In 1931, a group of seventy-five farmers in Wabash County, Indiana joined together to form their own financial cooperative. This group of leaders' simple vision was to provide savings and dependable loan programs, particularly to farmers, in the area. In keeping with this heritage, Beacon Credit Union has remained a leader in serving the agricultural community. Currently, Beacon CU is proud to be the largest agricultural lending credit union in the nation. In rural Indiana, where agricultural heritage is still a significant part of the cultural patchwork -- from 4-H fairs in the summer to harv...est moons in the fall - our communities are about far more than just farming, and so is Beacon Credit Union. Today, Beacon has over $1.2 billion in assets, has grown to include 30 office locations, and serves over 43,000 members located throughout 50 counties in Indiana. Beacon's commitment to a business philosophy centered on service and added value has created a credit union whose name is synonymous with financial strength and stability. We are committed to "Guiding the Way" to service and value through financial knowledge and member education. Beacon Credit Union is an Equal Opportunity Employer. Each account insured up to $250,000 by American Share Insurance. By members' choice, this institution is not federally insured. Equal Housing Opportunity.
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The job skills required for Retail Operations Manager include Leadership, Coaching, Retail Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Operations Manager positions, which can be used as a reference in future career path planning. As a Retail Operations Manager, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Manager. You can explore the career advancement for a Retail Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Retail Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Operations Manager job description and responsibilities
Oversee the merchandising of products across retail outlets.
02/05/2022: Lowell, MA
Monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.
03/13/2022: Portsmouth, OH
Must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
01/30/2022: New London, CT
Need to focus on creating a positive atmosphere for customers and ensuring that they are satisfied with their shopping experience.
04/11/2022: Peoria, IL
Provide training to retail employees to develop their skills and enhance their job performance.
02/18/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Operations Manager jobs
Typically earn either a Business degree or a Marketing degree.
03/25/2022: Tuscaloosa, AL
Experience in retail sales/customer services is also required for this job.
02/11/2022: Nashville, TN
Earn a master’s degree to seek advancement (optional).
02/28/2022: Modesto, CA
Entry Level Retail Operation Manager with no experience required.
01/23/2022: Ann Arbor, MI
Retail Operation Manager jobs with no degree required.
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Step 3: View the best colleges and universities for Retail Operations Manager.
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