Are you passionate about cars and possess a knack for problem-solving? Do you have a strong desire to grow within a dynamic and innovative automotive industry? If so, we have the perfect opportunity for you. We are seeking an entry-level Automotive Customer Service Representative to join our team at Bannockburn Marketing. This role offers a unique blend of technical expertise, sales, customer service, and managerial development to kick-start your career in the automotive industry.

Entry Level Automotive Customer Service Representative Key Responsibilities:

• Diagnose and repair automotive key and entry system issues
• Program, cut, sell, and duplicate car keys and remotes for various vehicle makes and models
• Troubleshoot and address key-related problems efficiently
• Develop and implement effective sales strategies and tactics to maximize revenue
• Stay updated with the latest automotive key technology and software
• Maintain an organized inventory of key blanks, equipment, and tools
• Deliver exceptional customer service while handling key-related inquiries
• Close sales effectively and in accordance with compliance guidelines
• Learn and assist with day-to-day operations and management of the service department
• Assist in entry-level staff training and development in key programming, cutting, sales, and customer service
• Monitor inventory levels, place orders, and ensure efficient stock management
• Participate in strategic planning and decision-making
• Foster a positive work environment and ensure a high level of customer satisfaction

Qualifications for our next entry-level Automotive Customer Service Representative:

• A High School Diploma or GED Equivalent is required
• Additional automotive technician education is a plus, but not required
• Experience working with people in a customer service or sales environment is desired
• Strong interest in the automotive industry and a passion for cars
• Basic entry-level mechanical and technical knowledge is a plus
• Exceptional problem-solving and communication skills are a must
• Customer service-oriented with a friendly and professional demeanor
• Eagerness to learn and grow into a leadership role
• Reliable and adaptable with a strong work ethic
• Valid driver's license

What We Offer Joining our Team as an Entry Level Automotive Customer Service Representative:

• Competitive compensation and benefits
• Training and mentorship from experienced professionals
• Opportunities for career advancement within the company
• A supportive and inclusive work environment
• Access to the latest automotive technology and equipment
• A chance to be part of an exciting, forward-thinking team

If you're ready to kick-start your career in the automotive industry and are excited about becoming an entry-level Automotive Customer Service Representative, we'd love to hear from you. Join our team and drive your career forward in an industry that is always on the move. Apply today and unlock your potential with us!

Job Type: Full-time

Pay: $16.50 - $22.50 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Professional development assistance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Columbia, MD: Relocate before starting work (Required)

Work Location: In person