208 Operations Manager Jobs in St. Louis, MO
Ballpark Village is Hiring an Operations Manager Near St. Louis, MO
- Ensure compliance with standards of service and operating procedures.
- Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
- Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
- Plan and organize work.
- Communicate and enforce policies and procedures.
- Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
- Alert management of potentially serious issues.
- Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.
- Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
- Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
- Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
- Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
- Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- May coordinate special events scheduled for the venue.
- High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
- Hospitality Management Degree or some college preferred.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the Company.
- Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities are used often.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- May be required to work nights, weekends, and/or holidays.
- Carrying or lifting items weighing up to 75 pounds.
- Moving about the outlet(s) safely and efficiently.
- Handling food, objects, products and utensils.
- Bending, stooping, and kneeling.
Job Summary
Full Time
$82k-107k (estimate)
01/11/2024
05/05/2024
The job skills required for Operations Manager include Problem Solving, Promotion, Communication Skills, Food Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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