You haven't searched anything yet.
Place an application with us! Bachman Auto Group has been around since 1985. As a company, we are proud of the atmosphere we have created for our employees. Family values, community involvement, and treating people with respect is just part of the culture we have built over the years.
Full Time Benefits
Medical & Health Savings Account
Medical & Dental
Vision Insurance
Disability & Life Insurance
Paid Vacation/Holidays
Paid Training
Volunteer Opportunities
Closed on Sundays
401K
Growth opportunities
Family-owned & family-friendly environment
Competitive pay packages
ASE Certification Reimbursement (Technicians)
SUMMARY
Follows company established follow up strategy for contacting and updating the company’s customer data base. Responsible for all incoming phone and email correspondence from online traffic. Works for the appointment.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Communicates effectively with all customers and prospects according to their preferred method of communication, whether by phone, by chat, or by email.
Provides information to interested customers, including additional pictures, video, or vehicle service history.
Has thorough knowledge of all dealership products, services and inventory available.
Works to set appointments for the floor staff, including lease/ purchase information, providing “out the door” pricing, completing wholesale transactions or providing manufacturer rates/ rebates/ incentive information.
Meets established monthly Internet Sales goals.
Uses company approved templates and scripts for email and phone contact.
Assists customers in selecting a vehicle.
Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
Checks e-mail on a consistent basis and responds to inquiries immediately. Prioritizes leads for appropriate follow up.
Communicates with appropriate sales staff on customer appointments and maintains follow up with customer after turnover to assure their needs are met.
Maintains contact with the Sales Associate and/or Manager of the store to ensure that the customer assigned out is followed up with properly.
Keeps abreast of new products, features, accessories, etc. and their benefits to customers.
EOE
Other
$34k-43k (estimate)
10/22/2023
06/30/2024
bachmanauto.net
Wheat Ridge, CO
<25
The job skills required for CUSTOMER CARE REPRESENTATIVE include Life Insurance, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER CARE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER CARE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER CARE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CUSTOMER CARE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER CARE REPRESENTATIVE. You can explore the career advancement for a CUSTOMER CARE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.