2 IT Help Desk Supervisor Jobs in Hauppauge, NY
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B&L PC SOLUTIONS INC is Hiring an IT Help Desk Supervisor Near Hauppauge, NY
- Initial triage on all inbound support calls
- Answering incoming calls and responding to incoming tickets
- Organizing tickets in our queue and ensuring that technicians are handling them properly and quickly
- Dispatching tickets that are not able to be handled remotely to our on-site technicians
- Verifying that backups are functioning properly both on-site and off-site for clients
- Confirming that client's are satisfied with the products and services that are being provided to them
- Assist with organizing documentation for clients
- Creation of standard operating procedures
2. You should consider yourself to be kind, patient, and happy
3. Team player - you enjoy working well with others.
- IT Help Desk / Support: 2 years (Required)
Job Summary
Full Time
IT Outsourcing & Consulting
$60k-74k (estimate)
09/02/2023
05/02/2024
blpc.com
Hauppauge, NY
<25
IT Outsourcing & Consulting
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The job skills required for IT Help Desk Supervisor include Help Desk Support, Networking, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Supervisor positions, which can be used as a reference in future career path planning. As an IT Help Desk Supervisor, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Supervisor. You can explore the career advancement for an IT Help Desk Supervisor below and select your interested title to get hiring information.
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