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Job Description :
We are seeking a highly motivated and customer-focused Level 1 Help Desk Technician to join our IT support team. As a Level 1 Help Desk Technician, you will be responsible for providing first-level technical assistance to end-users, ensuring the highest level of customer service and satisfaction.
You will be the first point of contact for IT-related issues and will play a crucial role in resolving them efficiently.
Key Responsibilities :
Qualifications :
Last updated : 2024-04-27
Full Time
IT Outsourcing & Consulting
$66k-83k (estimate)
04/29/2024
05/12/2024
blpc.com
Hauppauge, NY
<25
IT Outsourcing & Consulting
The job skills required for Help desk technician include Help Desk, IT Support, Customer Service, Technical Support, Problem Solving, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.