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We're looking for a Customer Account Representative specializing in customer acquisitions, retention, sales, marketing, and team building. This position is crucial to our company's success in delivering an exceptional customer experience. As a Customer Account Representative, you will efficiently communicate the benefits and features of our client's services to their customers while setting up new accounts and maintaining existing accounts.
Duties:
Interact with consumers to answer questions and explain client products and features.
Gather data and process client information.
Review product knowledge daily to stay current and provide sales training to newcomers once eligible.
Identify and understand competitors in the market to ensure an easy comparison for potential consumers.
Provide a high level of quality and ensure standards and client expectations.
Requirements:
Excellent interpersonal skills and social competency
1-2 years working in a customer service field
Professional demeanor, organized, and reliable
Practical and skillful communication skills
Ambition, a strong work ethic, and an earnest willingness to learn
Ability to excel in a high-energy, fast-paced environment
Full Time
Consumer Services
$33k-41k (estimate)
02/17/2024
04/18/2024
axisgloballimited.com
LAUREL HOLLOW, NY
<25
2009
<$5M
Consumer Services
The job skills required for Customer Account Representative include Customer Service, Communication Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
04/11/2022: Santa Cruz, CA
Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
03/11/2022: Indianapolis, IN
Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
03/12/2022: Fairbanks, AK
Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
02/22/2022: Elyria, OH
Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
02/24/2022: Huntsville, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
03/05/2022: Pine Bluff, AR
Have a clear escalation pathway.
01/20/2022: Cleveland, OH
Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
03/08/2022: Killeen, TX
Soft skills are necessary for almost every responsibility an account representative has.
02/14/2022: Tulsa, OK
Step 3: View the best colleges and universities for Customer Account Representative.