31 Call Center Supervisor Jobs in Baltimore, MD
Automated Health Systems is Hiring a Call Center Supervisor Near Baltimore, MD
Automated Health Systems, a dynamic healthcare company, has a full time Supervisor position available in the Baltimore, MD area.
This is an onsite position.
As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MD Medicaid eligibility, enrollment and related tasks.
Qualifications for the position include:
- Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
- Minimum of two years' experience with call center operations required.
- Strong PC proficiency (i.e., Microsoft Excel) required.
- Associate degree preferred and/or equivalent job-related experience/training.
- Bilingual language skills (i.e., Spanish) a plus.
AHS is an Equal Opportunity Employer.
Please visit our website for more information:
"The Enlightened Choice in Health Service Management"
Job Summary
Full Time
$54k-74k (estimate)
05/31/2024
06/13/2024
automated-health.com
TALLAHASSEE, FL
50 - 100
1979
DINA MARTINEZ
$10M - $50M
Business Services
Related Companies
About Automated Health Systems
Automated Health Systems is the leader in the promotion and management of optimal health care services for low-income families and communities. We partner our expertise in the administration of statewide public health programs with consumers, health professionals, and public and private funding sources. AHS has many exciting careers located throughout the eastern United States. Visit us at www.automated-health.com to explore our current career opportunities and apply online.
If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
03/24/2022: Lompoc, CA
A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
04/07/2022: Sumter, SC
A Call Center Team Leader manages a team of call center employees at many levels.
04/18/2022: Miami, FL
A Call Center Manager leads a staff of call center support agents.
04/05/2022: Minneapolis, MN
A Call Center Manager also recruits and trains new employees and tracks their productivity.
01/21/2022: Passaic, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
01/31/2022: Allentown, PA
Exceptional Communication Skills.
04/02/2022: Brockton, MA
Excellent Problem-Solving Skills.
01/30/2022: El Paso, TX
Focus on Agent Engagement and Retention.
02/28/2022: Olympia, WA
Spend Five Minutes Reviewing Yesterday’s Calls.
03/22/2022: Helena, MT
Step 3: View the best colleges and universities for Call Center Supervisor.
