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NSG Group / Pilkington
Denver, CO | Full Time
$96k-124k (estimate)
3 Days Ago
NSG Group
Denver, CO | Full Time
$86k-112k (estimate)
3 Days Ago
Orkin
Denver, CO | Full Time
$70k-95k (estimate)
Just Posted
Pep Boys - Manny, Moe & Jack of Delaware, LLC
Denver, CO | Full Time
$52k-75k (estimate)
4 Months Ago
Auto Plus
Denver, CO | Full Time
$52k-77k (estimate)
4 Months Ago
Orkin
Denver, CO | Full Time
$117k-148k (estimate)
9 Months Ago
Imperial Sportbikes
Denver, CO | Full Time
$93k-119k (estimate)
1 Month Ago
MGA Homecare
Denver, CO | Full Time
$80k-103k (estimate)
10 Months Ago
Daikin Comfort North America
DENVER, CO | Full Time
$100k-131k (estimate)
2 Weeks Ago
DAIKIN COMFORT TECHNOLOGIES DIST INC
Denver, CO | Full Time
$100k-131k (estimate)
2 Weeks Ago
KC Associates
Denver, CO | Full Time
$90k-117k (estimate)
4 Days Ago
Carlton Electric
Denver, CO | Full Time
$89k-112k (estimate)
3 Weeks Ago
Resa Power
Denver, CO | Full Time
$94k-123k (estimate)
1 Month Ago
CLARKS MARKET INC
Denver, CO | Other
$71k-94k (estimate)
11 Months Ago
RESA Branding
Denver, CO | Full Time
$107k-140k (estimate)
0 Months Ago
Motocol
Denver, CO | Full Time
$89k-116k (estimate)
1 Month Ago
Motocol
Denver, CO | Full Time
$89k-116k (estimate)
1 Month Ago
Salaried/Skilled Trades Careers at NSG Group
Denver, CO | Full Time
$89k-116k (estimate)
1 Month Ago
Pilkington North America
Denver, CO | Full Time
$89k-116k (estimate)
1 Month Ago
Griffis Blessing
Denver, CO | Full Time
$88k-114k (estimate)
5 Days Ago
Royal Cup, Inc.
Denver, CO | Full Time
$89k-116k (estimate)
3 Weeks Ago
BIG O TIRES - LOUISVILLE (BOULDER RD)/THORNTON/DENVER (PEORIA)
DENVER, CO | Full Time
$114k-144k (estimate)
9 Months Ago
Centimark Corporation
Denver, CO | Full Time
$109k-142k (estimate)
8 Months Ago
Core Mark
Denver, CO | Full Time
$64k-91k (estimate)
1 Month Ago
WM
Denver, CO | Full Time
$93k-124k (estimate)
2 Months Ago
Menzies Aviation
Denver, CO | Full Time
$123k-163k (estimate)
Just Posted
Menzies Aviation
Denver, CO | Full Time
$123k-163k (estimate)
Just Posted
Swire Coca-Cola
Denver, CO | Full Time
$116k-147k (estimate)
1 Day Ago
Service Manager Trainee
Auto Plus Denver, CO
$52k-77k (estimate)
Full Time | Lending & Credit 4 Months Ago
Save

Auto Plus is Hiring a Service Manager Trainee Near Denver, CO

Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position. Duties & Responsibilities * Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws. * Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems. * Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback. * Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems. * Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates. * Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs. * Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies. * Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices. * Partner with the Fleet business team to maintain and build Fleet service customer relationships. * Advise associates, technicians, and customers on tires, parts and service programs. * Effectively communicates with all store associates, managers, and customers. * Key holder and responsible for basic and detailed opening and closing responsibilities. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * One year of experience in automotive service environment. * Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience. * Valid Driver's License. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Acted as a work lead or supervisor previously. * Ability to exercise judgement and to work independently. * Strong customer service skills. * Ability to handle difficult customer situations. * Comfortable utilizing up-sell techniques. * Strong cash handling skills, including the use of POS systems. * Strong verbal communication skills. * Demonstrated consistency, accuracy and follow-through. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. * Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met. * High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment. * The pay range for this position is between $22.65 to $25.00 based on experience until a store is assigned. Then pay increases to a salaried amount. * Medical, dental, and vision benefits beginning on the first of the month following or coinciding with your date of hire.Ability to enroll in a retirement planPTO Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$52k-77k (estimate)

POST DATE

12/30/2023

EXPIRATION DATE

05/21/2024

WEBSITE

autoplusap.com

HEADQUARTERS

KENNESAW, GA

SIZE

200 - 500

FOUNDED

1972

REVENUE

$10M - $50M

INDUSTRY

Lending & Credit

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About Auto Plus

Auto Plus is a major U.S.-based distributor of automotive aftermarket parts.

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The job skills required for Service Manager Trainee include Customer Service, Leadership, Initiative, Integrity, Communicates Effectively, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager Trainee. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager Trainee. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager Trainee positions, which can be used as a reference in future career path planning. As a Service Manager Trainee, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager Trainee. You can explore the career advancement for a Service Manager Trainee below and select your interested title to get hiring information.

Pep Boys - Manny, Moe & Jack of Delaware, LLC
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4 Months Ago
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If you are interested in becoming a Service Manager Trainee, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager Trainee for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager Trainee job description and responsibilities

Service managers also develop and manage contracts for existing customers who have an ongoing relationship with the organization.

04/21/2022: Cedar Falls, IA

The service manager should be able to deliver that training and ensure they can work with their team to provide satisfactory products.

03/12/2022: Lebanon, PA

A Service Manager trainee designs and implements training programs specifically for customer service or contact center staff.

03/24/2022: Bremerton, WA

The Service Manager monitors all service technicians to provide the best customer experience possible.

04/22/2022: Indianapolis, IN

Align people and competencies to meet the business objectives and manage staff competency levels and performance according to service requirements and business needs.

03/20/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager Trainee jobs

Need to have a particular skill set to successfully do their jobs.

05/05/2022: Scranton, PA

Companies use many variations of "Service Manager Trainee" job titles.

03/15/2022: Anchorage, AK

Always start with customer satisfaction.

04/10/2022: Petaluma, CA

Make connections to organizational goals.

02/27/2022: Ventura, CA

They may not have the knowledge or skill set needed to ensure service excellence across the department.

03/02/2022: Richland, WA

Step 3: View the best colleges and universities for Service Manager Trainee.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College
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