Service Project Manager

Job Description

The right person for this position:

The perfect fit for this position is someone who enjoys working as a part of a team to achieve success. A Service Project Manager is detail-oriented, comfortable working in a fast paced environment, and is able to prioritize and manage competing/changing priorities. They have great customer service and sales skills and understand what it takes for a project to be successful for both the customer and the company. They have a thorough understanding of commercial electrical and are able to help their electricians and customers troubleshoot and problem solve. They are ready to be a key player in the company’s success and have a desire to grow into a department leader.

Location: Denver, Colorado – 100% in person with local travel to jobsites required (via driving).

Responsibilities

• Exemplify the Carlton Core – purpose and core values and support company goals, growth and development.
• Develop and maintain profitable customer relationships.
• Receive phone calls and dispatch electricians for T&M work orders, prioritizing emergency work orders and preferred customers.
• In company project management software – set up workorders (and customers as needed), assign the work orders to the electricians, assist electricians with inputting time, materials and descriptions of work, then invoice the customer in a timely manner.
• Manage projects valued at $500-$250,000. Total annual value of projects managed will be $1.5-$3M. You will manage these projects from cradle to grave. Estimating, building, and billing.
• Review customer contracts and have a thorough understanding of scope and responsibility for each project.
• Manage and lead a team of 1-5 electricians. This number may grow as the company grows.
• Manage the on-call electrician list.
• Assist in ensuring your team of electricians have all of their time entered correctly by Monday mornings to be processed by payroll.
• Promote and be an advocate for safety with both the electricians and customers. Uphold Carlton Electric’s safety standards and work with the Safety Coordinator to ensure employee and customer safety during special projects and T&M work orders.

Qualifications

• Strong leadership and teamwork skills.
• Know how to support the field (Our #1 priority for PMs here).
• 5 years of project management experience required.
• 5 years of electrical field experience required.
• Valid drivers license and good driving record required.
• Intermediate/Advanced computer skills required (MS Excel, MS Outlook, MS Word, etc.).
• Proficient and professional reading and writing skills required (emails, grammar, punctuation, etc.).
• Understand a WIP (Work in Progress) schedule and over/under billings.
• Have great customer service and business communication skills.
• Experience in Viewpoint/Spectrum preferred.
• Experience in Bluebeam preferred.
• Must be able to pass a background check & drug test.

Reporting: The Service Project Manager reports to the President.

Physical Demands

• Stand, walk, and sit.
• Use hands and fingers to type, grip, write, maneuver, feel objects, tools, or controls.
• Reach with hands and arms.
• Possess the ability to talk.
• Possess the ability to hear well either naturally or with correction.
• Possess the ability to see well either naturally or with correction.
• Possess the ability to drive a motor vehicle.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working Conditions

• Typical office setting noise levels to be expected. Semi-open office concept.
• Frequent travel to jobsites, both indoor and outdoor with variable weather conditions, will be required.

Compensation Package

Location: Denver, Colorado

Start Date: TBD

Status: Full-Time, Exempt

Schedule: General working hours of Monday-Friday 7:00AM – 4:00PM. Work may require nights and weekends depending on project needs.

Pay Rate: $80,000-$115,000 depending on experience. *

• This pay rate is the good-faith and reasonable estimate of the range of possible compensation at the time of this job posting. Carlton Electric reserves the right to ultimately pay more or less than the posted rate if they believe the new range is determined in good faith. Carlton Electric reserves the right to adjust compensation based on, but not limited to, approved factors such as seniority, merit, quantity and/or quality systems, location, education and/or training, and required travel.

• Other financial benefits: This position may be eligible for, but is not guaranteed, a yearly performance bonus.
• Vehicle: This position is eligible for a company vehicle or vehicle allowance contingent on a screening of your MVR.
• Phone: This position is eligible for a company phone or phone allowance.
• Health Insurance: Multiple coverage options available for employee and family.
• Dental Insurance: Coverage options available for employee and family.
• Vision Insurance: Coverage options available for employee and family.
• Employee assistance program.
• Short-term and long-term disability insurance available.
• Life insurance and voluntary life insurance available.
• Paid Holidays
• Paid Time Off
• 401K with company match. Roth and traditional options available.

Carlton Electric is an equal opportunity employer.

Carlton Electric does not discriminate against any protected category when determining salary and compensation for an employee.