Provisional Appointment: There are no minimum education or experience requirements.
Permanent Appointment: Reachable on the Civil Service List for Beginning Office Assistant, OR current NYS Employee with one year or more of permanent or contingent-permanent status as an Office Assistant 1, OR eligible for transfer via Section 70.1 of the Civil Service Law.
Note: If you are appointed provisionally, you must take the next scheduled Civil Service examination for this title and your score must be reachable on the resulting eligible list before you can be permanently appointed. If you do not pass the examination or achieve a reachable score, you may not be retained.

• Answer and direct/redirect phone calls to proper staff or agencies
• Answer Consumer Frauds calls and direct to proper agency and/or send complaint forms/brochures
• Return calls from voicemail
• Attend to window patrons and direct to proper agency or assist with complaint forms/brochures
• Sort and distribute daily mail (OAG and Medicaid staff)
• Check in deliveries/supplies
• File/update library work
• Open/Close files for all Assistant Attorney General’s (AAG) cases in the Rochester RO
• PAM – Archive/inter-file for all closed AAG cases
• Log in/out pleadings being serviced – open and mail to proper AG Office if needed (mail, scan, log in as needed)
• Receive updated DOCC’s Directives via email and save to DOCC’s folder in the Rochester RO WPDAT directory
• File items at Clerk’s office and/or Court
• Assist AAGs and their support staff when needed - “Team Player”! (typing, copying, scanning, Trial Exhibit binders, etc.)
• Perform other duties as assigned

Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.
As an employee of the OAG, you will join a team of dedicated individuals who work to serve the people of our State through a wide variety of occupations. We offer a comprehensive New York State benefits package, including paid leave, health, dental, vision, and retirement benefits, and family-friendly policies. Additionally, the OAG offers a robust Workplace Flexibilities Program with multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.