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Office Assistant 1 (NY HELPS)
$42k-54k (estimate)
Full Time 3 Months Ago
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Attorney General, Office of the is Hiring an Office Assistant 1 (NY HELPS) Near Rochester, NY

Minimum Qualifications
NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Non-Competitive Minimum Qualifications:
  • Office Assistant 1: There are no minimum education or experience requirements for this title.
Current NYS Employee: One year or more of permanent or contingent-permanent status as an Office Assistant 1 (any parenthetic), OR eligible for transfer via Section 70.1 of the Civil Service Law.
Duties Description
  • Answer and direct/redirect phone calls to proper staff or agencies.
  • Answer Consumer Frauds calls and direct to proper agency and/or send complaint forms/brochures.
  • Return calls from voicemail.
  • Attend to window patrons and direct to proper agency or assist with complaint forms/brochures.
  • Sort and distribute daily mail (OAG and Medicaid staff).
  • Check in deliveries/supplies.
  • File/update library work.
  • Open/Close files for all Assistant Attorney General’s (AAG) cases in the Rochester RO.
  • PAM – Archive/inter-file for all closed AAG cases.
  • Log in/out pleadings being serviced – open and mail to proper AG Office if needed (mail, scan, log in as needed).
  • Receive updated DOCC’s Directives via email and save to DOCC’s folder in the Rochester RO WPDAT directory.
  • File items at Clerk’s office and/or Court.
  • Assist AAGs and their support staff when needed - “Team Player”! (Typing, copying, scanning, Trial Exhibit binders, etc.).
  • Perform other duties as assigned.
Additional Comments

Careers with the State offer multiple benefits including paid vacation leave (13 days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.
The agency's hours of operation are Monday through Friday, between 8:00 am and 5:30 pm (37.5 hours/week).
Scheduling determinations are dependent upon the needs of each Bureau and will be communicated during interviews.

Some positions may require additional credentials or a background check to verify your identity.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-54k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

06/15/2024

HEADQUARTERS

DHAKA

SIZE

25 - 50

REVENUE

<$5M

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The following is the career advancement route for Office Assistant 1 (NY HELPS) positions, which can be used as a reference in future career path planning. As an Office Assistant 1 (NY HELPS), it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Assistant 1 (NY HELPS). You can explore the career advancement for an Office Assistant 1 (NY HELPS) below and select your interested title to get hiring information.

If you are interested in becoming an Office Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Assistant jobs

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Medical office assistants need to show some confidence by calming down during stressful and difficult situations.

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Obtain the recommended certifications.

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Step 3: View the best colleges and universities for Office Assistant.

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