A LARGE OUTDOOR APARREL RETAILER IN THE PACIFIC NORTHWEST IS HIRING FOR SEASONAL CUSTOMER SERVICE REPS. - OPPORTUNITY TO GO DIRECT BASED OFF PERFORMANCE

$18 FIRST 4-WEEKS THEN BUMPS UP TO $20/HR

Description:

The Seasonal Customer Service Representative should be able to educate the consumer and be able to pair items as desired, handling high volume inbound calls and emails throughout the day. The goal of the Customer Service Representative is not to try to sell the most expensive item, but to sell the best product fit for the consumer. Product knowledge is a huge plus

• Provide exceptional customer service and problem solving by responding to all inbound/outbound calls
• High-level negotiation and diplomacy in resolving differing expectations (customer vs. company policy)
• Assist customers with new and existing accounts, account billing, and payment information
• Resolve customer inquiries in an effective and efficient manner
• Makes discretionary decisions in granting financial and non-financial assistance to customers
• Always be striving to learn about product and service changes
• Be an active listener that can show empathy and patience in a non-scripted environment
• Responding to 10 emails p/hr regarding product questions, non-scripted calls tailored to the specific customer they are working with

Skills:

customer service, retail, server, cashier, inbound, outbound, call center, representative, associate, front desk, microsoft office

Additional Skills & Qualifications:

• Looking for experience in customer service/administrative/sales/retail (open to industry!)
• Strong computer skills (Microsoft products)
• Warm, friendly, and helpful personality
• Ability to handle tough conversations

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.