Ophthalmology office looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties. At Associates in Eyecare, you will be the 'face' of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. Ophthalmology experience required. A customer-oriented approach is essential. The goal is to make our patients feel comfortable and valued while in our office.

Responsibilities/Accountabilities:

• Greet and welcome guests.
• Keep front desk organized and presentable with all necessary resources
• Answer questions and address complaints
• Answer all incoming calls
• Check and answer patient voicemails and emails
• Keep updated records including patient demographics, insurance information, PCP and pharmacy.
• Run insurance eligibility to assists patients with co-pays, deductibles, and other charges for services.
• Ensure proper credit/payments is maintained on patients account/records

Requirements:

• Multi-tasked, team oriented individual
• Proven experience as front desk representative, agent or relevant position.
• Strong communication and people skills

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Uniform allowance

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)
• Ophthalmology: 1 year (Preferred)
• Medical: 1 year (Required)

Work Location: In person