34 Quality Assurance Specialist Jobs in Orlando, FL
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AssistRx is Hiring a Quality Assurance Specialist Near Orlando, FL
About Us:
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....
Job Description:
The Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.
- Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
- Reviewing associate case records to ensure program metrics are met
- Preparing call center reports and tracking service trends
- Participating in the creation and maintenance of program SOP’s
- Assisting with user acceptance testing of program platform (eCase, iAssist)
- Monitoring program AE’s
Job Summary
Full Time
Pharmaceutical
$88k-106k (estimate)
04/05/2023
04/03/2024
assistrx.com
ORLANDO, FL
100 - 200
2009
Private
JEFF SPAFFORD
$5M - $10M
Pharmaceutical
Related Companies
About AssistRx
Assistrx designs and develops technology solutions for the specialty pharmaceutical industry.
The job skills required for Quality Assurance Specialist include Quality Assurance, Leadership, Attention to Detail, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Specialist positions, which can be used as a reference in future career path planning. As a Quality Assurance Specialist, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Specialist. You can explore the career advancement for a Quality Assurance Specialist below and select your interested title to get hiring information.
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