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Intake and Quality Assurance Coordinator
Requisition #: req12696
Location: Orlando, FL (Remote in Florida)
Hours: Full-time (40 hours/weekly)
Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.
As a PRS Intake and Quality Assurance Coordinator, you will be primarily responsible for completing intake activities and monitor intake systems for National intake team to ensure intake efficiency as a team. This individual will monitor the portal daily for referrals in their identified Tier 1 and Tier 3 states and report directly to the Intake Coordinator once a case needing service is identified in their respective location.
The PRS Intake and Quality Assurance Coordinator will also receive direct communication from the National Intake Coordinator once ORR has approved the acceptance of a referral, so they can immediately follow up with the Regional Supervisor to assign that case. This individual will also be responsible for maintaining efficient operations within the office and ensure the intake process is streamlined and clear to all involved. In conjunction with intake activities, this coordinator will be responsible for the support and management of quality assurance work for Post Release Services (PRS).
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state licensing regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
QUALIFICATIONS:
Full Time
Social & Legal Services
$96k-124k (estimate)
03/03/2024
05/02/2024
bethany.org
FRESNO, CA
1,000 - 3,000
1944
$5M - $10M
Social & Legal Services
At Bethany Christian Services, we believe every child deserves to be safe, loved, and connected through family. As a global nonprofit, we provide children and families in local communities and around the world with world-class social services, all designed to help families thrive. The challenges people face today call us to go further than ever. Our mission is to stand up for vulnerable children, refugees, and families around the world, because family holds an incredible power to connect us, lift us up, and transform lives. Chris Palusky, CEO