At Aspen, we put people first. Our core values are Dependability, Integrity, Motivated, being Strong and Professional. If you share these values, you belong at Aspen. We are a national roofing, siding, and gutter contractor that services residential homes, commercial properties, and new construction builders with A rating through the Better Business Bureau. We are driven by serving our customers through extraordinary service experience and have pioneered business operations in the industry for a higher standard.

Shifts:

Mon -Fri 1pm to 10pm (FT) or Mon-Fri 5pm-10pm (PT)

Pay:

$16-$18/ hour 

Requirements:

• 3 years phone-based customer service or administrative work -3 years in a professional office environment.
•  Microsoft Word & Excel experience.

Responsibilities, Duties, Main Job Tasks & Responsibilities:

• Direct connection with customers by phone, email and/or chat
• Respond promptly to customer inquiries
• Handle and resolve all customer questions and concerns
• Perform customer verifications
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Record details of inquiries, comments, and complaints 
• Maintain customer databases
• Communicate and coordinate with internal departments and employees. Working as office support team to approve incoming projects and process paperwork. 

Competitive compensation and benefits package, including:

• Medical/Dental/Vision/Prescription Drug
• Competitive Hourly Wage & Profit Sharing 
• 401K Plan including a Company Match