9 Assistant Box Office Manager Jobs in Sarasota, FL
Asolo Repertory Theatre is Hiring an Assistant Box Office Manager Near Sarasota, FL
- Assists with the day-to-day operations of the Box Office for all Asolo Rep and FSU Conservatory performances and programs, live and digital.
- Reports box office activity to Box Office Manager on a regular basis using Tessitura software.
- On assigned dates and/or when requested, opens, closes, and manages the Box Office daily business, including overseeing Box Office computer systems, and organizing and reconciling daily batch reports and payment receipts.
- Supervises the Box Office staff as assigned (particularly during shows), ensuring all box office operations proceed efficiently, and reports any irregularities to the Box Office Manager. Assists with training staff, as necessary.
- Always maintains a high level of customer service and helps to ensure that Box Office staff members are well informed regarding ticketed events including dates, prices, show descriptions, venues, and discounts as well as Box Office policies and procedures.
- Communicates daily via email, phone and in person with patrons and negotiates resolutions conforming to Asolo Rep policies and procedures in association with patron concerns and/or problems, as necessary.
- When necessary, make decisions about issues requiring immediate attention if the Ticket Services Manager and/or Marketing Director are not present or available.
- Assists in processing subscription sales for Asolo Rep and FSU Conservatory.
- Works with the Systems Administrator (IT) on any system problems in the absence of Ticket Services Manager.
- Supports Education through Tessitura, including registration.
- Minimum 1-2 years box office experience.
- Management or supervisor experience preferred
- Demonstrates excellent customer service skills.
- Manages multiple tasks and situations concurrently, makes decisions with confidence and works well under pressure. Demonstrates a positive and professional demeanor with patrons and staff.
- Thorough knowledge of and skill with Microsoft Office. Tessitura or other ticketing software experience is preferred.
- Capable of lifting and carrying 25 lbs.
- Position is 40 hours per week; Day, evening and weekend hours required except for dark performance days; occasional morning performances.
Job Summary
Full Time
Sports & Recreation
$57k-80k (estimate)
02/17/2024
05/12/2024
asolorep.org
Sarasota, FL
100 - 200
Sports & Recreation
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