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Customer Care Coordinator
Asccare Indianapolis, IN
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$45k-59k (estimate)
Full Time Just Posted
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Asccare is Hiring a Customer Care Coordinator Near Indianapolis, IN

** Customer Care Coordinator**

**Job Category****:** Clinical Services **Requisition Number****:** CUSTO030257 Showing 1 location **Job Details**

**Description**

**Customer Care Coordinator**

***Bring your heart to work!*** ***Caring people make the difference at American Senior Communities!***

***Compassion, Accountability, Relationships and Excellence*** are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80 American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that well be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

***Our commitment to our team members:***

* Opportunity to obtain an Attendance Appreciation Bonus* Terms and conditions apply.

* PayActiv Hourly employees have immediate access up to 50% of your earned pay

* Medical/Dental/Vision insurance available - Plans starting as low as $20 a week

* Grow your clinical career thru the O2NE program that offers fully paid LPN or RN higher education and training

* Employees can access convenient telehealth services

* 401k

* PTO and holiday pay for full time staff

* Tuition assistance and up to $500 for certifications

* Generous Education Reimbursement for New Nursing Graduates

* RecogNation platform- recognizes employees who embody our Culture of Care by doing the right thing at the right time, the right way for the right reason.

* Workforce Chaplains: Confidential, non-denomination resources available for employees and household family members of employees

* Employee Referral Program- get paid to refer a friend to join our team

* Pathogen Reducing Air purification devices in corridors and common areas to help combat COVID-19

* Making a difference in the lives of the patients we serve by providing them care and compassion

* Acting as a positive teammate to fellow employees by helping onboard new teammates.

* Responsible for the administration of the ASC Customer Care program

* Serve as liaison for all new residents to the community ensuring and maintaining quality customer experience

***Requirements:***

* Bachelors degree preferred; or 3 years equivalent experience in lieu of degree.

* Working knowledge of admissions process, customer services skills and sales techniques.

* Customer Service focused and the ability to demonstrate the core values listed above is a must!

We are Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran and other protected categories.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Job Summary

JOB TYPE

Full Time

SALARY

$45k-59k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/13/2024

Show more

Asccare
Full Time
$32k-43k (estimate)
4 Days Ago

The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Coordinator job description and responsibilities

Customer care coordinator document reports, resolve complaints, and process orders and payments.

02/12/2022: Florence, AL

They also take orders from the customers, process their payments, and explain the features and functions of the product.

01/09/2022: Miami, FL

Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

01/14/2022: Nassau, NY

Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.

03/09/2022: Benton Harbor, MI

They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.

01/29/2022: Salem, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Coordinator jobs

Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.

02/04/2022: Salisbury, NC

Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.

03/17/2022: Reno, NV

Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

03/10/2022: San Jose, CA

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

03/03/2022: Florence, SC

There are various methods for resolving problems and conflicts used by the customer service coordinator.

02/14/2022: Buffalo, NY

Step 3: View the best colleges and universities for Customer Care Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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